Certinia-Salesforce System Administrator
We are looking for a proactive individual that can help us continually improve and enhance our Certinia platform, gathering requirements and feedback and designing best practice solutions.
Role & Responsibilities
- On-going consultancy with Operations department to translate business requirements and desired outcomes into system requirements and a plan of execution.
- Execution of the plan as per an agreed timeline.
- Monitor system performance and troubleshoot issues as they arise.
- Ensure data integrity and security within the platform.
- Documentation of system, maintenance and security protocols and customisations.
- Stay updated on Certinia and Salesforce releases and new features to leverage for business improvements.
- Setting up new users on Certinia ensuring they have the correct permissions and access.
- Responding to Salesforce / Certinia-related issues.
Qualifications
- Proven work experience as a Salesforce Administrator.
- Salesforce certified administrator or Salesforce advanced administrator certification.
- Strong understand of managing 3rd party packages in Salesforce
- A bachelor’s degree in computer science is desirable.
Knowledge, Skills and Abilities
- A proactive attitude to platform enhancements.
- 5+ years of relevant experience
- A desire to implement best practice solutions.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
- Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.
- Active in Certinia and Salesforce communities.
Top Skills
What We Do
Sports Business Awards 2022: Agency Of The Year.
We create value with our unrivalled digital expertise and industry-leading data, technology and creative solutions.
We are partners to some of the most progressive and successful sports, gaming and entertainment brands globally, including Real Madrid, The ICC and FIFA.
With offices in London, Melbourne and Bangalore, and over 160 staff worldwide, we are able to provide timezone-proof services and a global perspective to our partners - delivering real value at scale.
