CENTRALIZED REFERRAL COORDINATOR

Position Highlights:

· Public Service Loan Forgiveness (PSLF) Eligible Employer: CVHS is a 501(c)(3) non-profit organization

· Retirement Plan with 5% Employer Contribution to the retirement plan (no employee contribution required)

· Comprehensive Benefits Package including Health with no co-pay, Dental, Vision, Disability, Wellness Reimbursement, and more

· Fully Integrated Electronic Health Record (EHR) – eClinicalWorks (eCW)

· License reimbursement and tuition reimbursement

· 10 Employer-Paid Holidays Per Year

· Vacation time available after 90 days of employment.

ESSENTIAL JOB FUNCTIONS:  

Performs tasks pertinent to age of patient (infancy to geriatric). 

At the written order from a CVHS Provider, makes outside referral appointments. 

Serves as a liaison between providers and patients for outside referrals. 

Maintains a Referral Data Base. 

Prints out a referral list each day. 

Follows a tracking system by following up on all referrals.  Provides written documentation of appointments kept or not kept. 

Receives written or verbal documentation from providers for missed appointments. 

Provides assistance with Insurance forms as needed prior to making appointments. 

Faxes completed referral forms to appropriate facility. 

Coordinates with the provider and pharmacy, appointments requiring a special preparation. 

Provides special instruction sheets as needed. 

Supports a team based approach to patient-centered medical care. 

Attends work as scheduled. 

Performs other duties as assigned. 

KNOWLEDGE, SKILLS, AND ABILITIES:  

Demonstrates competence for the essential job functions. 

Concern for patient confidentiality. 

Ability to communicate with and relate to people of differing cultures, particularly those with poor socio-economic backgrounds.  

Assertive. 

Self-Starter, independent and organized worker. 

EDUCATION, TRAINING AND EXPERIENCE:  

Medical terminology a plus. 

Prior experience in the medical profession