Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.
Job Title: Processor
Department: Retail/Centralized Processing
Reports To: Director of Production and E-Commerce
Classification: Non-exempt
EEO-1 Category: Laborers and Helpers
Safety Sensitive: Yes
Supervises: n/a
Job Summary
Processes and distributes donated goods to meet quality standards and production schedules.
Essential Job Duties- Grades donated goods according to quality specifications, sorts into appropriate bins and assigns prices.
- Determines season of product; places off season product in seasonal bins
- Sorts donated goods for quality; determines proper disposition for sale, salvage or trash
- Maintains clean and organized work area; assists with trash and salvage removal
- Participates in required training
- Effectively manages time to ensure that work is completed
- Maintains quality control in processing donated goods
- Monitors and recognizes security, loss prevention and safety risks and assists in their prevention
- Contributes to team success by involving others in work processes, decisions and actions
- Stays abreast of position-related knowledge including brand names
- Ensures that the customer’s perspective is a driving force behind customer satisfaction
- Seeks to understand the customer’s circumstances, problems, expectations and needs
- Identifies internal and external customer service issues and creates solutions
- Builds customer awareness around our mission
- Identifies and corrects conditions that affect employee and customer safety
- Complies with safety standards
- Initiates action to maintain daily production targets
- Embraces the values, vision and mission of LLGI
- Proactively initiates action to accomplish objectives
- Seeks to understand individual differences and values to build workplace relationship 21. Learns and applies new job related information in a timely manner
22. Performs other duties as required or assigned.
Competencies
Adaptability
Managing Conflict
Stress Tolerance
Work Standards
Communication
Tenacity
Urgency
Energy
QualificationsEducation, Experience, and Credentials
Requires basic math skills
Knowledge, Skills, and Abilities
Requires ability to complete assigned daily production goals on a consistent basis in accordance to production goal agreement
Requires ability to be consistently at work and on time on scheduled work days
Requires ability to follow LLGI policies and procedures
Requires ability to maintain confidentiality of information related to LLGI operations, financial matters and personnel matters
Requires ability to interact with people with disabilities in a manner which enhances their dignity, privacy and confidentiality
Demonstrates sensitivity and the ability to communicate with a diverse population
Requires ability to work independently while fostering a strong team atmosphere
Demonstrates professionalism
Physical RequirementsRequires ability to lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high
Requires ability to push and pulls z-rack holding up to one-hundred (100) pieces of clothing and weighing a minimum of 150 pounds
Requires ability to bend and reach into gaylords five (5) feet high to remove donated items
Requires manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns. Stands for long periods of time throughout the day
Requires ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects in order to sort and hang clothing, and place housewares on shelves and racks
Requires visual acuity to evaluate donated items for quality
Requires ability to identify smells to evaluate donations for undesirable odors - mold, must, dust, bodily fluids and/or urine
Requires tactile ability in order to evaluate quality of clothing (e.g., pilling, damp/wet)
Environmental Conditions
Requires ability to work in a light industrial/warehouse environment with exposure to heat and cold
Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair
Tools and EquipmentComputer, Zebra Printer, wheeled spring carts, wheeled deep carts, wheeled z-racks, totes, gaylords, handheld pricing machine, handheld tagging machine, pallets, pallet jacks, basic retail equipment, personal protective equipment, hand trucks, furniture dollies, 4 wheel metal/plastic cages, material lifts, furniture dollies and bushel carts.
Regular ContactsLLGI Staff
Volunteers
Community Service Workers
General Public
Donors/Customers
Service Participants
At Land of Lincoln Goodwill, we offer a variety of benefits to our employees. For more information on what LLGI offers, please click on this link: http://llgi.org/careers/ . Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. Safety-sensitive positions offered are subject to a pre-employment drug screen, and all positions are required to have a criminal background check.
Apply today. Our Goodwill team is waiting for YOU!
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What We Do
Land of Lincoln Goodwill Industries, Inc. is a non-profit organization dedicated to helping people become self-sufficient through work by providing services such as education, career development, job search assistance, and workforce training.
