Centralized Portfolio Analytics - Sr Associate

Organization Description

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as determining credit worthiness, understanding regulatory changes and evaluating country-specific risk. Risk Management provides independent oversight and maintains an effective control environment.

Employer Description

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Job Description

Bring your experience, skills, and passion to JPMorgan Chase.  As part of Credit Risk Management, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Credit Risk Management is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

As an Associate within the Credit Risk Management team, you will play a pivotal role in driving analytics to monitor and diagnose portfolio performance, identify emerging risks and profitability headwinds, and recommend any account management actions. The role will help operationalize trigger-based insights for downstream strategy execution—enabling broader use cases such as customized customer messaging—in close partnership with stakeholders across Risk, Product, Technology, Marketing, Legal, and Compliance. The individual will provide disciplined second-line challenge to support early identification and of portfolio risks and unprofitable segments.

Job Responsibilities:

• Lead comprehensive analytics to measure and challenge key business initiatives and be able to independently generate solutions

• Provide thought leadership and lead initiatives end to end, including defining problem statements, identifying risks and opportunities, securing stakeholder buy-in, and bringing ideas to life

• Work independently and in teams to identify and assess performance trends, utilizing both statistical and data mining tools and quantitative methodologies

• Conduct root cause analysis to provide clear, actionable recommendations to senior leadership and various stakeholders

• Prepare and present detailed risk monitoring reports to senior management and stakeholders, ensuring clear communication of findings

• Support the development and maintenance of the company’s risk management framework, ensuring compliance with regulatory requirements

• Monitor internal and external behavioral data along with public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk management processes

Required Qualifications, Capabilities, and Skills

• Ability to logically structure and execute analyses using strong analytic, interpretive and problem solving skills
• Ability to translate complex analysis into practical solutions and create concise presentations with sound business conclusions 
• A bachelor’s degree or higher in a quantitative discipline (ex: Finance, Statistics, Economics, Mathematics, Operations Research, among others) or 3+ years of analytics experience
• Possess the drive to succeed, be results oriented, have high attention to detail, and independently make decisions
• Previous experience with either SAS, SQL, Python, or Tableau analytic tools (other coding languages would be considered)

Preferred Qualifications, Capabilities, and Skills

• Knowledge of consumer lending business