Central Staff Scheduler

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.    

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Employment Status: Temporary Full Time

Duration: September 2027Hours of work: Variable Schedules, on-call & weekends as required

Location:  Wilson site Employee Group: Non-Union

Salary Range: $61,883.25 - $77,403.30

Reporting Relationship: Manager, Program Support Services

Position Objective:

The Central Staff Scheduler is responsible for ensuring appropriate staffing coverage across Support Services departments by creating, maintaining, and adjusting staff schedules in accordance with collective agreements, operational needs, and budgeted staffing levels.

Responsibilities:

• Prepare and maintain master schedules, relief lines, and daily assignments for all designated departments.
• Coordinate replacement of staff due to vacation, sick calls, leaves of absence, or training.
• Communicate promptly with department leaders/designees regarding unfilled shifts or coverage shortages.
• Serve as the primary point of contact for scheduling-related inquiries from employees and managers
• Collaborate with department leaders, HR and Payroll to verify timekeeping accuracy and resolve discrepancies.
• Ensure scheduling practices comply with: Employment Standards Act (ESA), Collective Agreements, Occupational Health and Safety requirements and Attendance Management policies.
• Perform other duties as assigned.

Qualifications

• Highschool diploma or equivalent 
• Minimum 2 years of scheduling experience in a unionized, 24/7 operational environment (preferably healthcare or hospitality).
• Ability to build and establish internal relationships at multiple levels of the organization.
• Excellent computer literacy including: Microsoft Excel, PowerPoint, and Word.
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.

Recruitment Fraud Notice: Humber River Health does not request fees or payment from applicants as part of the recruitment process. If you receive suspicious recruitment-related advertising, communication, or content that does not appear to come from Humber River Health, please report it to [email protected] with any relevant details, screenshots, or links.