Central Office and Optical Network Engineer

Reposted Yesterday
Phoenix, AZ
In-Office
Mid level
Information Technology
The Role
The Central Office and Optical Network Engineer oversees network installation and maintenance, troubleshooting, and documentation, ensuring optimal performance of optical networks.
Summary Generated by Built In
NOVOS FiBER, a premier provider of FTTH (Fiber to the Home) internet services, is seeking an experienced and motivated Central Office and Optical Network Engineer to join our team in Phoenix, AZ. This role focuses on ensuring the reliability and performance of our network infrastructure, with a primary emphasis on Nokia technologies. The successful candidate will oversee the installation, maintenance, and operation of central office equipment and optical network systems, combining technical expertise with a strong dedication to customer satisfaction.

Network Installation and Maintenance:

  • Install, configure, and maintain Nokia OLTs, routers, switches, and other optical network equipment in central office environments.
  • Perform routine maintenance to ensure optimal functionality and network performance.

Central Office Operations:

  • Oversee central office activities, including rack installations, power connections, and cable management.
  • Ensure compliance with industry best practices and company standards for central office operations.

Troubleshooting and Issue Resolution:

  • Diagnose and resolve hardware and connectivity issues for optical networks, escalating complex problems as necessary.
  • Provide timely support during outages or degradation events to minimize downtime.

Documentation and Reporting:

  • Maintain accurate and detailed records of work performed, including network configurations, changes, and maintenance logs.
  • Prepare reports on network performance and service availability for internal and external stakeholders.

Collaboration and Communication:

  • Work closely with network engineers, NOC personnel, field technicians, and other teams to ensure smooth network operations.
  • Communicate effectively with customers and team members to coordinate installations and resolve issues.

Inventory and Equipment Management:

  • Track inventory of network devices and ensure all necessary equipment is available for ongoing projects.
  • Manage the decommissioning and replacement of outdated or faulty equipment.

Emergency Support:

  • Participate in on-call rotations to provide emergency support and respond to critical network issues.

Qualifications:

  • Technical Expertise:
  • Strong knowledge of FTTH technology, optical networking, and central office operations.
  • Hands-on experience with Nokia network equipment and technologies is required.

  • Experience:
  • Previous experience in a similar role, preferably within an ISP or telecommunications company.
  • Familiarity with installation, configuration, and maintenance of OLTs, routers, and switches.

  • Skills:
  • Excellent troubleshooting and problem-solving abilities.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and prioritize tasks in a dynamic environment.

  • Certifications (Preferred but not required):
  • Nokia certifications (e.g., Nokia Optical Network Certifications).
  • Industry-standard networking certifications (e.g., CCNA, JNCIP).

  • Additional Requirements:
  • A valid driver’s license and reliable transportation for on-site visits.
  • Willingness to work flexible hours and participate in on-call rotations.

Why Join NOVOS FiBER?
 
At NOVOS FiBER, we pride ourselves on delivering exceptional internet service through our all-optical infrastructure. As a Central Office and Optical Network Engineer, you’ll play a pivotal role in ensuring our customers enjoy reliable, high-speed connectivity. Join our team to work in a collaborative, innovative environment where your skills and expertise will make a tangible difference in the lives of our customers.

Ready to Join Us?
Apply today and become part of a company that’s shaping the future of fiber optic internet in Phoenix, AZ!

Please note: We are unable to sponsor work visas, including H-1B, H-1B1, or other employment-based visas, at this time. Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. Relocation assistance is available for qualified candidates.

Top Skills

Ftth
Nokia Equipment
Olts
Optical Networking
Routers
Switches
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The Company
Dallas, Texas
37 Employees
Year Founded: 2022

What We Do

Our mission is simple: We want to improve the lives of our customers and the communities we service by providing high-speed, reliable internet. We believe that fiber internet is not a luxury, rather a necessity.

Just like you, we've felt trapped by the high-prices, outages, inflexibility, and slow speeds of other options. We want to offer the freedom of fiber, so you can take control of your internet and unlock the digital experiences you want.

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