Network Installation and Maintenance:
- Install, configure, and maintain Nokia OLTs, routers, switches, and other optical network equipment in central office environments.
- Perform routine maintenance to ensure optimal functionality and network performance.
Central Office Operations:
- Oversee central office activities, including rack installations, power connections, and cable management.
- Ensure compliance with industry best practices and company standards for central office operations.
Troubleshooting and Issue Resolution:
- Diagnose and resolve hardware and connectivity issues for optical networks, escalating complex problems as necessary.
- Provide timely support during outages or degradation events to minimize downtime.
Documentation and Reporting:
- Maintain accurate and detailed records of work performed, including network configurations, changes, and maintenance logs.
- Prepare reports on network performance and service availability for internal and external stakeholders.
Collaboration and Communication:
- Work closely with network engineers, NOC personnel, field technicians, and other teams to ensure smooth network operations.
- Communicate effectively with customers and team members to coordinate installations and resolve issues.
Inventory and Equipment Management:
- Track inventory of network devices and ensure all necessary equipment is available for ongoing projects.
- Manage the decommissioning and replacement of outdated or faulty equipment.
Emergency Support:
- Participate in on-call rotations to provide emergency support and respond to critical network issues.
Qualifications:
- Technical Expertise:
- Strong knowledge of FTTH technology, optical networking, and central office operations.
- Hands-on experience with Nokia network equipment and technologies is required.
- Experience:
- Previous experience in a similar role, preferably within an ISP or telecommunications company.
- Familiarity with installation, configuration, and maintenance of OLTs, routers, and switches.
- Skills:
- Excellent troubleshooting and problem-solving abilities.
- Strong communication skills, both written and verbal.
- Ability to work independently and prioritize tasks in a dynamic environment.
- Certifications (Preferred but not required):
- Nokia certifications (e.g., Nokia Optical Network Certifications).
- Industry-standard networking certifications (e.g., CCNA, JNCIP).
- Additional Requirements:
- A valid driver’s license and reliable transportation for on-site visits.
- Willingness to work flexible hours and participate in on-call rotations.
Top Skills
What We Do
Our mission is simple: We want to improve the lives of our customers and the communities we service by providing high-speed, reliable internet. We believe that fiber internet is not a luxury, rather a necessity. Just like you, we've felt trapped by the high-prices, outages, inflexibility, and slow speeds of other options. We want to offer the freedom of fiber, so you can take control of your internet and unlock the digital experiences you want.








