CDI Clinical Product Consultant

Posted 8 Days Ago
Hiring Remotely in Austin, TX
Remote
Hybrid
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
Iodine Software is a leader in clinical AI for highly accurate capture of patient documentation.
The Role
The Clinical Product Consultant collaborates with clients to implement and educate them on the AwareCDI Suite of products. Responsibilities include engaging with clients to ensure successful adoption of best practices, monitoring performance metrics, and supporting product development with clinical insights. The role requires strong communication skills and experience in clinical environments to enhance the user experience and improve healthcare delivery.
Summary Generated by Built In

Clinical Product Consultant- CDI
Join us. Let's make a direct impact in healthcare.
Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care.
Who we are:
Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations: automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.
What we're looking for:
The Clinical Product Consultant is a member of the Customer Success Organization who will provide clinical insight into product development and testing as well have an active role in implementation and delivery of the product, interacting with customer end users and managers. The Consultant will be responsible for ensuring that the complexity of our AI technology is married with the clinical perspective and needs of our clients through data analysis and auditing. They will also be responsible for end user adoption of best practice workflows.
What you'll do:

  • Support Client Education and Success
  • Transfer knowledge of our AwareCDI Suite of products and workflows to client users
  • Utilize best practice processes for successful client adoption and use of the AwareCDI Suite
  • Monitor client Key Performance Indicators to identify opportunities for process improvement
  • Collaborate with the CX team to create a seamless, integrated, and consistent user experience
  • Collaborate with Iodine's Education Department as the subject matter expert for content and delivery of educational programs that support best practice behaviors in the industry and with Iodine products
  • Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations and monitor client adoption of the AwareCDI Suite
  • Research industry content to continually expand and improve Iodine Software's internal and external assets
  • Provide onboarding education and support for new clients and users
  • Collaborate with product teams as a subject matter expert to define and design the clinical elements that drive our product suite
  • Provide insights from client interactions to inform future research initiatives and drive product roadmaps
  • Perform medical record review to identify product and client issues and create action plans for process improvement


Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
What we'd love to see:

  • Minimum Requirements (Education, certifications, and experience):
  • Bachelor's Degree or equivalent in Nursing (RN)
  • 5+ years of clinical experience in acute care environments, critical care or ED preferred
  • 2 years' experience in a CDI role
  • Experience with multiple clinical documentation programs, medical record coding, healthcare billing and revenue cycle management
  • Demonstrated progressive growth in roles and responsibilities in CDI leadership
  • Self-starter, who is extremely motivated to demonstrate success
  • Innovator who is looking for unique solutions that solve complex problems
  • Attention to detail, highly organized, with an absolute focus on quality of work
  • Team player DNA with a desire to solve for the interests of our clients and of our business
  • Experience presenting CDI content and information
  • Ability to travel up to 50%, if necessary


Preferred Requirements:

  • Master's Degree in healthcare related field
  • 2+ years of experience as a CDI Consultant strongly preferred, with a heavy emphasis on CDI program assessment and implementation
  • Credentialed (CCDS) and active membership with ACDIS

What the Team is Saying

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The Company
HQ: Austin, TX
250 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations: automating complex clinical tasks, generating insights and empowering intelligent care.

We profoundly believe the future of healthcare, and the survival of healthcare systems, rests in a strong, symbiotic relationship between dedicated clinicians and executives who do the work and the most powerful, predictive tools available so they can meet with confidence the delicate balance of quality, efficiency, and system financial resilience.

Iodine is built on this belief. Powered by the largest set of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, clinically-informed, unique predictive insights.

Our powerful predictive engine complements the skills and judgement of healthcare professionals. We interpret raw clinical data to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery – facilitating critical decisions, scaling clinical workforces through automation, and improving the financial position of health systems.

Why Work With Us

This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive the strategy and direction of our product for our users. You will join a passionate and ambitious team, with a proven record of success building multiple companies.

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About our Teams

Iodine Software Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Iodine, we offer hybrid & remote opportunities to ensure our employees have the choice to work in an environment where they feel safe & productive.

Typical time on-site: Flexible
HQAustin, TX
We are conveniently located right off of Far West and Mopac just one exit away from Anderson Lane where there are endless food options. We are centrally located which makes for an easy commute no matter which area of the city you live in!

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