CDD Operations Manager | S3 | Financial Crime CoE | Multiple Locations | Internal Mobility DO NOT APPLY

Join our community:

You’ll be part of our first line of defence and will play an integral role in protecting our customers and the bank, supporting the control model to effectively manage Anti-Money Laundering, Sanctions, Bribery & Corruption and Terrorist Financing risk to the RFB across customers and Third Parties.

As the CDD Operations Manager you will report directly to the CDD Senior Manager and will work alongside colleagues and teams across the Financial Crime Centre of Excellence (FC CoE) and Santander UK (Business Units, Line 2 FC, Technology and Operations). You will be responsibe for maintaining and managing a 4E(Efficient, Economic, Effective and Ethical) CDD function in line with RFB’s, BU/CF’s FC risk appetite,  on behalf RFB’s Business Units (BUs - including Retail, Business Banking, Consumer Finance, Corporate & Commercial Banking, Cater Allen and Corporate Investment Banking).

The difference you’ll make:

• Manage the CDD processes, including taking personal responsibility for process improvements and operational effectiveness

• Managing the CDD operations team ensuring they are appropriately skilled, qualified and trained

• Support the CDD operations analysts by acting as a first point of contact for escalations providing SME support where required

• Supporting the CDD Senior Manager in defining requirements for tactical and strategic projects in relation to CDD raised as part of divisional and company strategy and /or annual planning process

• Manages allocated workloads effectively, driving performance and delivering results. Provides regular reporting on operational effectiveness and efficiency;

• Manage production of MI and reports key metrics into FC CoE, BU, and Line 2 FC governance fora;

What you’ll bring:

• Holds an acceptable financial crime qualification.

• Experience of working as a Manager within a Financial crime capacity in financial services with experience of providing advice and guidance across Customer Due Diligence requirements

• An effective working knowledge of the UK’s legislative and regulatory framework for FC (Anti-Money Laundering, Sanctions and Anti-Bribery and Corruption) and how that impacts the Customer Due Diligence environment.

• Financial Crime Compliance domain knowledge across AML, Sanctions & ABC.

• Confident communicator, with excellent stakeholder management skills, both internally and externally.

It would also be nice for you to have:

• Excellent negotiation and influencing skills

• Excellent and proven ability to work under pressure to deliver key business objectives

What else you need to know:

Our preferred locations for this role are Milton Keynes or Bradford, but we’ll also consider locating the role in all key sites including; Belfast, Glasgow or Sheffield

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in any of these locations, it’s important you consider your travelling distance, time and cost from your home to the office locations.

We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.
 

What to do next:

This role is part of the Internal Mobility process. For further Guidance please visit Internal Mobility -  Candidate Guidance.

If you want to know more about the opportunity:

Please contact – Joseph McCabe - [email protected]