About the job
CCAI Solutions Architect
Location: Remote - USA
Reporting to: Director
Employment: Full Time or FT Temp
Are you a CCAI Solution Architect who has passion for driving cutting edge Conversational AI technologies to enhance customer experiences? If you enjoy leading architecture, strategy, and design to deliver innovative Conversational AI solutions, let us know and apply today!
In this role you will own solution design, provide technical leadership and guidance through the development lifecycle, you will collaborate with the business and technical teams, you will conduct quality standards and be responsible for comprehensive documentation. You are the one who sets the direction, you anticipate what lies ahead and you understand challenges both operationally and technically thus mitigating future problems or delays. You have consulted end to end on Conversational AI engagements. Your experience enables you to approach projects with a structured methodology, foresee pitfalls, and speak to leading practices. You are passionate about implementation but comfortable communicating and presenting solutions to client stakeholders.
Responsibilities:

• Ownership of architecture, design, and implementation for Eventus' client projects to develop AI-based Conversational Interfaces
• Lead customer roadmaps and technology assessments
• Status reports
• Software migration management

What We're looking for:

• 5 or more years of experience as a solution architect and or technical lead with Contact Center Technology
• Agent Assist experience
• Experience working in an Agile development environment
• Experience gathering business and technical requirements as well as solution development
• A point-of-view of the AI technology stack from leading AI services providers (Google Dialogflow (Required), other candidates with conversational AI developer experience with one of the following IBM Watson Assistant, Amazon Lex, Nuance Mix, and/or other NLU platforms is a plus.
• Experience optimizing NLU performance based on production data
• Experience building complex, multi-turn, semantically driven, intent-based applications
• Understanding of intent classification, entity extraction, conversation flows, and NLP training principles
• Excellent communication skills and experience working with Clients

Why you'll love it here:
Together we are better! - The core of the team is you and we celebrate the uniqueness each team member brings to the table. Our differences make us better and drive innovation globally.
With over 300 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies.
With Eventus you can expect:

• Entrepreneurial and collaborative environment
• Competitive total rewards program
• Comprehensive benefit plans
• Professional training opportunities
• Engaging and fun culture
• Big business ambition with small company values
• Opportunity to work with industry leading, talented peers

Applicants can expect to make between $150,000 to $170,500 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, this position is eligible for a target incentive bonus up to 20%.
Benefits
Eventus offers a wide range of benefits to full-time employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, EAP, critical illness insurance and a 401(k) plan. Eventus employees enjoy PTO of 15 days annually and a generous holiday schedule.
Eventus provides basic life and AD&D Insurance with the option to purchase additional coverage. Short-term and long-term disability coverage is also offered. Eventus also offers tax saving accounts; HSA and FSA.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
http://eventusgcom/careers
(303) 376-6161