CBUS - Community Engagement Coordinator

COMMUNITY ENGAGEMENT COORDINATOR

Columbus, OH 

This is an in-office role. 

COMPANY OVERVIEW
Orange Barrel Media creates and operates iconic urban media displays that advertisers ask for by name in 27 of the top markets in the U.S. Since our founding in 2004, OBM has pioneered a community-oriented model of outdoor media development and is now nationally recognized by cities and real estate owners alike seeking to implement best-in-class programs that add to the character of urban places. To this end, OBM has pioneered zoning changes allowing spectacular signage in several markets (and growing), including Los Angeles, Boston, Washington, DC, Atlanta, Denver, and other high barrier-to-entry markets. In the advertising community, OBM is widely recognized as the owner of the highest impact and most memorable advertising locations in the cities where it operates. OBM displays are consistently selected as the centerpiece of clients’ outdoor advertising campaigns.

The OBM team is also a leader in smart city infrastructure, launching the interactive kiosk experience (“IKE”) platform in concert with cities across the United States through the company IKE Smart City. IKE is a breakthrough citizen engagement platform that helps cities communicate with the public, improve the pedestrian experience, and tell the story of their city. Our commitment to innovation and ongoing investment in software development has created the true smart city hub: a multi-lingual, open, and flexible platform with integrated features, functions, services, and resources that provide cities and the public with everything they need to navigate their city, all in one place. The core tenets of the IKE platform are public benefit and social equity, two values that we seek to maximize in every IKE market through the formation of public-private partnerships that achieve city objectives, exceed community expectations and build smart cities. 

Learn more at orangebarrelmedia.com and ikesmartcity.com.

POSITION SUMMARY 

The Community Engagement Coordinator supports the execution, tracking, and reporting of community engagement initiatives and campaigns. This role plays a critical operational function by managing data, coordinating campaign logistics, and ensuring accurate reporting that supports proposals, partnerships, and overall program success.

The Community Engagement Coordinator works closely with the Sr. Director of Community Engagement and Community Engagement Manager, supporting cross-functional teams to ensure efficient execution, alignment across markets, and consistency with strategic priorities.

KEY RESPONSIBILITIES

Data & Proposal Support

• Collect, organize, and maintain data related to community partnerships, campaigns, and market activity
• Provide data and insights for proposals, RFPs, and partnership opportunities
• Maintain accurate records of engagement metrics, sponsorships, and partnership outcomes

Campaign Management & System Operations

• Manage the process of entering campaigns into internal systems, ensuring accuracy and timeliness
• Coordinate and support the scheduling of community and public benefit campaigns
• Track timelines, deliverables, and campaign execution across markets

Reporting & Analytics

• Develop and deliver post-campaign reports for clients and partners, including performance metrics and impact summaries
• Track campaign performance and assist in analyzing data to measure effectiveness
• Support development of dashboards and reporting tools

Cross-Functional Coordination & Communication

• Coordinate internal and external communication related to campaigns, partnerships, and requests
• Collaborate with teams including Sales, Development, Marketing/Creative, and Analytics to support execution
• Assist in responding to campaign-related inquiries and requests

Content, Presentation & Operational Support

• Support development of presentations, proposals, and marketing materials
• Assist in gathering visuals, documentation, and supporting materials for internal and external use
• Help maintain organized systems for files, assets, and campaign documentation

Process Improvement & Market Support

• Support the creation and refinement of standard operating procedures to improve team efficiency
• Identify opportunities to streamline workflows and improve internal processes
• Conduct basic market research and discovery to support engagement efforts

Development Support (Arts Initiatives)

• Provide coordinative and operational support to the Sr. Development Director on arts-related initiatives
• Assist with campaign tracking, materials gathering, and internal coordination for arts-related projects
• Ensure alignment and communication between Community Engagement and Development for these initiatives
• Support execution needs while maintaining primary alignment with Community Engagement priorities

QUALIFICATIONS

• Bachelor’s degree in business, communications, marketing, or related field (or equivalent experience)
• 1–3 years of experience in coordination, operations, account support, or data/reporting roles
• Strong attention to detail and organizational skills
• Experience with spreadsheets, CRM systems, and project management tools
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Strong communication and cross-functional collaboration skills

OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits, 401k match, expense account, free lunch daily, and a fun and fast-paced team-oriented environment.