Category Efficiency Lead – Software and Digital | S4 | CFO Procurement

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The Role

Category Efficiency Lead – Software and Digital | S4 | CFO Procurement

Country: United Kingdom

Interested in part-time, job-share or flexible working? We want to talk to you! 

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Santander Procurement is instrumental in supporting Santander UK in delivering its strategy and transformation agenda, improving cost to income, reducing risk and driving value and focus from our Third Parties.

The Category Efficiency Lead will lead the Software category team to achieve its targets. You'll ensure stakeholders understand the end to end opportunities within the category and the impact their commercial decisions have for the bank and its customers. Highlighting opportunities to improve the future position through negotiation and cost levers as well as value beyond the pound.

You’ll be able to challenge cost drivers through effective expenditure management but will also be able to effectively utilise data to develop commercial proposals that look beyond the obvious cost opportunities.

The category team are the business units’ key contact to understanding their route to supply, cost drivers and opportunities. They liaise across the organisation to generate a full and accurate category demand, providing analysis on movements from this in the actual demand, and recommendations in how to enhance the banks position.

The category team act as an expert reference point for the banks cost management process and the commercial and  external market insights.

The difference you’ll make:

  • Working with the business and Santander third parties to make our customers’ better happen

  • Providing expert advice on commercial opportunities and IT Procurement as a trusted business partner

  • Managing Santander UK’s 3rd Parties to optimal outcomes for the RFB (request for bid)

  • Managing a team of high performing category managers and supplier management professionals

  • Delivering commercial and non-commercial targets to support the bank’s strategies

What you’ll bring:

These are the essential requirements you need to be successful in this role: 

  • Technical expertise of software procurement and market to connect with the commercial understanding

  • Proven experience in process improvement to further drive agile cost control, & Data Management to drive insights, spend conditions and improve communication

  • Experience of driving the category management process

  • People Management skills to lead the SW (software) team

It would also be nice for you to have:

  • Influential leadership skills to drive optimum commercial outcomes

  • Understanding of the financial services industry and regulation

  • CIPS (Chartered Institute of Procurement and Supply) qualification, or equivalent

What else you need to know:

Our preferred location for this role is Milton Keynes but we’ll also consider locating the role in Bradford or Glasgow.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in any of these locations, it’s important you consider your travelling distance, time and cost from your home to the office locations.

We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

Inclusion  

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. 

 
How we’ll reward you.

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration. 

  • Eligible for a discretionary performance-related annual bonus. 

  • We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. 

  • 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year. 

  • £6,000 car allowance per year  

  • Company funded individual private medical insurance. 

  • Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments. 

  • Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. 

  • Share in Santander’s success by saving or investing in our share plans. 

Learn more about our benefits and family friendly policies 

What to do next:- 

If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

If this sounds like a role you’re interested in, then please apply. 

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080. 

Santander Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Santander and has not been reviewed or approved by Santander.

  • Retirement Support A dollar‑for‑dollar 401(k) match up to 6% of eligible pay and immediate vesting are highlighted as core strengths, supporting long‑term savings. This is reinforced by company‑paid disability and life/AD&D coverage that bolster financial security.
  • Leave & Time Off Breadth Paid time off typically ranges from 18–30 days in the U.S. with 11 paid holidays, plus dedicated volunteer and development time; the UK features a minimum of 25 days with buy/sell options. Some roles also use self‑managed PTO, offering additional flexibility depending on team norms.
  • Parental & Family Support U.S. parental benefits include 8 weeks paid for all parents and a total of 16 weeks paid for birth mothers, with flexibility for reduced hours around childbirth. Caregiver leave and dependent‑care programs add further family support.

Santander Insights

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The Company
HQ: Boadilla del Monte, Madrid
136,172 Employees

What We Do

Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.

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