MECCA’s Education team brings learning to life across our stores, supporting our teams to deliver exceptional customer experiences through engaging, impactful education. We are looking for a highly organised and proactive Category Education Coordinator to support the operational delivery of education initiatives across Skin, Body, Wellness and Innovation categories.
This role is instrumental in ensuring learning content, communication, resources and day-to-day coordination are delivered seamlessly across digital and face-to-face education experiences, helping our store teams stay inspired, informed and confident.
The Role You Could Play:
Reporting to the Category Education Manager on a 12 month Fixed Term Contract, you will support the coordination and development of category education initiatives across MECCA. You will:
Coordinate day-to-day education operations for the skin, wellness and body categories including scheduling learning programs and managing timelines
Support the development, formatting and maintenance of digital learning content across our education platform MECCAversity
Prepare and coordinate education resources, training materials, tester kits and supporting documentation for training sessions
Assist in the operations of face-to-face workshops, training sessions and education events
Support communications across internal and external stakeholder groups
Maintain organised systems, trackers and content libraries while supporting reporting, follow-ups and project execution.
What You Will Bring:
You are highly organised, detail-oriented and thrive in a fast-paced, collaborative environment. Ideally, you will bring:
- 12+ months’ experience in education coordination, learning support, administration or operations support
- Experience within retail, beauty, services, learning and development, or category education environments highly regarded
- Strong organisational skills with the ability to manage multiple priorities and deadlines simultaneously
- Confidence using Canva, Microsoft Office Suite (including Excel and PowerPoint) and digital learning platforms
- Excellent communication skills with a proactive, adaptable and solutions-focused approach
Your Life At MECCA
Whilst we are focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Access to quarterly product allowance
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers
Skills Required
- 12+ months' experience in education coordination, learning support, administration or operations support
- Experience within retail, beauty, services, learning and development, or category education environments
- Strong organisational skills with the ability to manage multiple priorities and deadlines simultaneously
- Confidence using Canva, Microsoft Office Suite (including Excel and PowerPoint) and digital learning platforms
- Excellent communication skills with a proactive, adaptable and solutions-focused approach
What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
