CASINO - Reservations

Reposted 8 Days Ago
Be an Early Applicant
Jeju, Jeju-do, KOR
In-Office
Entry level
Gaming • News + Entertainment • Hospitality
The Role
The role involves managing hotel, flight, and limo reservations, settling guest expenses, issuing complimentary benefits, and handling financial documentation.
Summary Generated by Built In
Duties and Responsibilities

1) Reservation

Assist to make a reservation (Hotel room, Flight ticket and Limo service, etc.) to provide customer service

Handle reservation requests from Marketing Team and Promoters systematically. Full details shall be obtained from the Requester, requests should be handled politely, professionally and efficiently. The answer to the reservation must be delivered by e-mail unless it is urgent booking which is less than 6 hours on-day booking


2) Expense Settlement

Settle the total expense of the guest’s gaming trip.
Check and Clear the details of the expense that was booked through the reservation department. (Hotel, Airfare, Limo Service, ETC.,)
Check the casino program's subscription status and conditions, if entitle provide complimentary benefits, Other incurred costs are charged to the customer’s own account after checking with the marketing team or Promoters accordingly. 
In the event of point deduction or cash payment, send the evidential document to the relevant department in the advance, receive the corresponding slips and settle the cost.


3) Complimentary Issuance

Ensure/organize that Marketing PIC have properly provided the Comp to qualified customers and professional recruiters According to The JEJU Casino Regulatory Division’s casino business rule and The casino’s Internal policies.

Ensure that comp has strictly complied with Casino’s internal policies and CRD’s rule.
Organize, Issue Comp on E-Mex System daily, Prevents omission by conducting internal audit every month, The organized data are managed/ supervised by CRD.


4) E-Accounting

Submit guest’s expense with evidential document to the finance team through the E-ACC System

Handle the incurred amount during the booking services for customer convenience, these include air tickets, tour guide, and golf booking through domestic or foreign agency. Attach or select evidential document and Cost Center according to each settlement method to provide a foundation for the financial team to handle the expenses smoothly.



Requirements


Reports to :   Director

Education:     Bachelor

Language:  Korean/Chinese; Korean/English

Benefits

   기숙사 (Dormitory) 

   
 통근버스 지원 (Shuttle bus)


  경조사휴가 (Congratulation & Condolence Leave)

 사내어린이집 (Workplace Childcare Center)


 직원휴게실 (Staff Lounge)


 임직원 객실/식음 할인(Employee Room & F&B Discount)


 


Skills Required

  • Bachelor's degree
  • Fluency in Korean and Chinese or Korean and English
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The Company
0 Employees

What We Do

Landing Entertainment Korea operates casinos and entertainment facilities as part of an integrated resort, likely Jeju Shinhwa World.

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