Casino Product Specialist

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com 

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career?

Playtech Managed Services is looking for a Casino Product Specialist with a betting & gaming background to join our Player Engagement Team. As a Casino Product Specialist, you will be responsible for the delivery and maintenance of the entire casino content and product vertical.

Your influential mission. You will...

• Oversee daily operations of the Casino ensuring a best in class consumer offering.
• Contributes to and implements the Casino business strategy, ensuring that the product attracts, engages and retains customers while achieving budgetary goals.
• Maintain an events and launch calendar for the Casino, and coordinate with Marketing and Player Engagement teams.
• Develop a deep understanding of the platform and identify areas where we can improve our offering. Advocate for new features and changes to existing products that will help to drive revenue and improve the experience for Casino players.
• Coordinate with Licensee, Player Engagement Team, Customer Service, and Fraud and Risk, ensuring the Casino operates with integrity, best in class service and functions as part of the overall player experience.
• Produce daily, monthly, quarterly, annual and ad-hoc performance analysis on Casino operations.

Components for success. You...

• Have online casino product experience and a deep awareness of all key casino offerings.
• Are passionate about casinos and games.
• Have a solid understanding of the casino product life and release cycles.
• Possess a deep understanding of the iGaming industry.
• Are a data-driven and strategic thinker.
• Demonstrate excellent communication and interpersonal influencing skills.
• Have strong organizational and planning skills.
• Are fluent in English.

Thrive in a culture that values...

• Contribution and achievements by offering performance bonuses and ample opportunities for internal growth. 
• Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program, food, travel, and wellness allowances. 
• Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge. 
• Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals. 
• Celebrating life events with additional bonuses such as newlywed, and baby bonuses.

PLAYTECH MANAGED SERVICES

Established in 2007 in Sofia, Bulgaria, Playtech Management Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.