$1,000 Sign On Bonus!
Now Hiring: Count Room Associate at Tioga Downs!
Full Time
Are you detail-oriented and comfortable working with cash in a secure, fast-paced environment? Tioga Downs is looking for a dependable and trustworthy Count Room Associate to join our team. This unique role is perfect for someone who values accuracy, accountability, and teamwork while handling large volumes of currency.
In this position, you’ll play a critical role in maintaining the integrity of gaming operations by ensuring all count room processes are handled with precision and in compliance with regulations.
Why You’ll Love This Role:
Work in a highly structured and secure environment
Be part of an essential behind-the-scenes operation
Develop specialized cash-handling and auditing skills
Join a team that values accuracy and trust
What You’ll Do:
Maintain a thorough working knowledge of Gaming Commission rules, regulations, and company policies
Ensure the integrity of all Soft Count transactions
Participate in drop box collection and money counting procedures
Complete all required accounting and documentation for Poker, Slot, and Table Games (cash, vouchers, and coupons)
What You Bring:
High School Diploma or GED required
Strong attention to detail and ability to follow strict procedures
Ability to handle confidential information with integrity
Work Environment & Physical Requirements:
This is a physically active role in a secure, enclosed environment. You’ll frequently stand, walk, bend, crouch, and use your hands for repetitive tasks. The position requires:
Standing for extended periods
Repetitive reaching and handling of currency and equipment
Lifting up to 20 pounds periodically
Pushing heavy carts regularly
You will work in an enclosed count room with no windows, under constant audio and video surveillance. The role involves handling large sums of money and requires strict adherence to security protocols. Team members must remain in the locked count room until all currency has been processed and secured.
Schedule Expectations:
Shifts begin as early as 4:00 AM
Must be available for flexible scheduling, including weekends, holidays, and extended hours
Amazing Benefits Include:
On-site employee daycare (7 days a week, 7 AM – 11 PM, with potential subsidy)
401(k) plan with 100% immediate vesting
Medical, dental, vision, and life insurance (full-time employees)
Paid time off, sick time, and holiday pay
Tuition reimbursement opportunities (for eligible employees)
Discounts on hotel stays, dining, spa services, and more
If you’re ready to take on a critical role in a secure and fast-paced environment, apply today and become a valued part of the Tioga Downs team!
Skills Required
- High school diploma or GED
- Strong attention to detail
- Ability to follow strict procedures
- Ability to handle confidential information with integrity
- Availability for flexible scheduling, including weekends, holidays, and extended hours
- Ability to stand, walk, bend, crouch, and perform repetitive tasks
- Ability to lift up to 20 pounds periodically
- Ability to push heavy carts regularly
What We Do
Tioga Downs Casino Resort is 100% smoke-free with 160 spacious guestrooms & suite accommodations that overlook the beautiful rolling hills of the Southern Tier. Our convenient inside access to the adjoining casino featuring 890 slot machines, 28 table games & a poker room, just a few steps away! With live entertainment, delicious fare, exciting harness racing action, Tioga Golf Club & Serenity Spa, we are perfect for a spontaneous getaway, special occasion, or your next corporate event. FOR FAMILY TIME Delight in the fun of our indoor heated saltwater pool & hot tub, plus arcade & game area. Or spend the afternoon at our outdoor water slide & pool with a spectacular view of our racetrack. FOR GREAT FOOD We offer a wide variety of options including: Delicious comfort food at the County Fair Buffet; pub fare & all your favorite games at Coaster’s Sports Bar; quick bites, coffee or treats at Dunkin' Donuts or fine dining at P.J. Clarke’s Restaurant, featuring local flavor, a classic vibe & great food. FOR BUSINESS & SOCIAL EVENTS With over 30K square feet of flexible event space, make us your home for your next event. From corporate meetings to association conferences & holiday parties, we have the perfect location for your group. Host your wedding ceremony on the terrace with beautiful panoramic views! Event-friendly amenities include spacious suite accommodations, complimentary Wi-Fi, a business computer with 24-hour Internet access, & attentive and helpful staff. FOR ENTERTAINMENT & RELAXATION Visit Serenity Spa for some relaxation before hitting the Casino floor, listen to one of the live bands in Sideshow Lounge, catch some Racing or join friends for a round of trivia. Gambling Problem? Call (877-8-HOPENY) or text HOPENY (467369)

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