About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Loan Administration at Valon
The Loan Administration team powers all of the operations required to keep Valon running smoothly. From handling all servicing aspects related to special servicing, escrow, payment processing as well as default servicing, the Loan Administration team ensures that homeowners are continuing to get a first-class experience with Valon, all from behind the scenes.
About the Role
We are seeking an experienced Cash Management Specialist who will focus on research, payments application, payoff processing, and other transaction-related activities. This servicing position will play an integral role in our payment operations. We are looking for a candidate with sharp quantitative abilities, strong attention to detail, and the drive to ensure that our homeowner and investor funds are given the highest quality stewardship.
Responsibilities
- Ensure all cashiering functions are processed within compliance with Valon and investor and/or regulatory requirements.
- Review and post payments received from unidentified checks, Billpay, ACH, and wires to ensure timely and accurate allocation of funds.
- Ensure timely and accurate processing of funds received for homeowner payments, suspense, foreclosures, bankruptcy, and loss mitigation funds.
- Conduct research including, but not limited to, missing payments, reallocation requests, interpreting payment histories to verify payment posted data, and payment applications to ensure proper handling and response.
- Process recast modification requests.
- Work closely with other departments to complete specific payment applications and disbursements.
- Process payoff applications and related payoff refunds.
- Help inform product development and enhancements by synthesizing and delivering servicing process/platform feedback to senior leadership
- Other duties as assigned
Ideal Background
- Bachelor’s degree preferred
- 1+ years in a cashiering or payments role at a mortgage or financial company preferred
Minimum Qualifications
- Excellent attention to detail and time management abilities
- 1-2 years of mortgage servicing experience
- Sharp analytical and math skills
- Demonstrated attention to detail and quantitative strength
- Ability to work independently and cross-functionally to solve complex problems
- Must be available to collaborate and communicate in regularly held in-person meetings
- Compensation: Competitive salary and 401k plan
- Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Food & meals: in-office snacks and drinks and Bagel Fridays
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
- Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360-degree feedback
- Generous time off: 17 days paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
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What We Do
Valon is building the AI-native operating system for regulated industries. We’re re-architecting the largest and most complex layers of the global economy, starting with mortgage servicing, a $20B+ market that governs $13T in debt. For decades, this infrastructure ran on outdated software and manual workflows. With ValonOS, we rebuilt the system from first principles to be precise, programmable, and resilient enough for trillion-dollar markets. Here, you’ll join a team of relentless builders who thrive on untangling complexity and turning it into durable systems. If you’re energized by solving the hardest problems, moving fast without breaking trust, and finding joy in cracking what others will not touch, join Valon.
Why Work With Us
We're rewriting the script of the antiquated mortgage servicing industry by building modern solutions that put homeowners first. We’re a growing, curious, and humble team with a tech-centric culture. Valonians are data-driven, quick thinkers who believe in transparency, ownership, and a healthy dose of scrappiness!
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