Case Manager

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Case Manager is a non-exempt position responsible for coordinating family reunification services with family and/or qualified sponsors and assessing the needs of each unaccompanied child (UC) in care.

• Ensure trauma-informed theory and brief therapeutic techniques are used to work with unaccompanied children entering the United States
• Complete intake interview upon admission and promptly identify needs; Prepare assessments and any related social and medical history report or forms as they pertain to the client's needs and case record.
• Establishes a trusting relationship with the client.
• Identify, locate, and make contact with the child's sponsor within the United States
• Identify services needed and make referrals accordingly.
• Coordinate the service planning process.
• Ensure the concise and timely completion of all paperwork and documentation, including, but not limited to, administrative, clinical, and caseload requirements.
• Safeguard the human and legal rights of the clients.
• Coordination of discharge planning, including transporting unaccompanied minors to their destination within the United States, and coordination of post-release service
• Perform all other duties as assigned.

WHAT WE OFFER:

• $25.69 - $27.81 per hour, depending on experience, plus $.50 per hour for a 4 pm-12 am schedule, $1.00 per hour for a 12 am-8 am schedule, and $1.00 per hour for a weekend schedule
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Bachelor's degree in the human services field and one (1) year of experience working with children.
• Experience in residential services, specifically serving child welfare or refugee resettlement programs, is preferred.
• Bilingual skills required in clients' spoken languages, Spanish, Haitian Creole, and/or French, preferred
• Proficient in Microsoft Office Suites
• Knowledge of service providers within the community
• Knowledge of social and emotional problems of children
• Knowledge of Immigration policies and procedures is helpful, but not required
• Ability to coordinate efforts, groups, and company requirements and activities to achieve program goals
• Ability to work under stressful situations
• Potential exposure to clients who may be verbally and/or physically aggressive
• Ability to lift and/or carry office supplies, files, equipment, etc., up to 25 lbs. when required
• Proof of Immunization for: Varicella (2 doses), MMR (2 doses), Influenza (1 dose yearly), and Tdap (1 dose).
• Ability to travel with children, including overnight travel as needed
• Ability to work long hours when required
• May be required to use a personal car to transport clients
• Must have a valid driver's license with auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.