Case Manager

Summary/Objective

Churches United (CU) provides housing focused case management services for men, women, and families across Micah’s Mission. CU works to address the root cause of homelessness by increasing incomes and connecting guests to community services with a goal of increasing housing stability and preventing a return to shelter.

Key Responsibilities

• Maintain Case Manager Caseload
• Oversee all Case Management within Churches United.
• Coordinate and convene Case Management meetings.
• Work closely with Chief Executive Officer, Chief Operating Officer, Shelter Director, and Shelter Desk Lead.
• Follow Core Values and Mission of Churches United
• Work with Chief Compliance Analytics Officer to ensure compliance with data, HMIS, CARES, etc.
• Orient and Evaluate all Case Managers.
• Network with other social service agencies in the community.
• Any other duties as assigned or needed.

Competencies

• Excellent interpersonal and team skills; outstanding communications skills, written and oral.
• Proficient in Microsoft Office products.
• Demonstrated resourcefulness and good judgement.
• Values diversity of thought, background, and perspective.
• Sensitivity to individual/family struggles with homelessness, poverty, substance abuse, mental illness, and criminal records.
• Vigilant attention to details with multi-task ability.
• Integrity and ethics beyond reproach.
• Critical thinking skills.
• Harm Reduction.
• De-escalation Skills.
• Connection to Churches United for the Homeless mission and core values.

Supervisory Responsibility

Supervise all Case Managers within Churches United.

Work Environment

This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

This is largely a sedentary role and may require the ability to lift 20 pounds, open filing cabinets, and bend or stand as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and Hours of work are Monday-Friday. Evening work may be required as job duties demand.

Required Education and Experience

Required Minnesota Licensed Social Worker or bachelor’s in social work or similar degree. Three to five years of experience in human services. Education and/or experience in a non-profit setting is preferred.

EEO Statement

Churches United for the Homeless provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Churches United for the Homeless complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Churches United for the Homeless expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Churches United for the Homeless employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

• the Homeless mission and core values.