Case Manager - Philadelphia

Posted 11 Hours Ago
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Philadelphia, PA, USA
In-Office
Senior level
Professional Services
The Role
Manage and coordinate medical treatment for personal injury clients, liaise with attorneys, medical providers, insurers, and clients; schedule appointments, review and organize medical records and bills, maintain case records, conduct legal research, and ensure client confidentiality and quality customer service.
Summary Generated by Built In

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. 
 
 
Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the new Philadelphia office! 
 

 
The Position:

This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.
 
 
Responsibilities:

  • Independently manage treatment in personal injury cases.
  • Collaborate with attorneys, clients, and insurance adjusters.
  • Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
  • Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
  • Review and organize medical records, bills, and other relevant documentation.
  • Maintain detailed case management records and conduct legal research as needed.
  • Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
  • Provide excellent customer service to all clients and partners.
 
 
 
Qualifications:
  • 5+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
  • Bilingual in English and Spanish (preferred).
  • In-depth knowledge of medical terminology, procedures, and billing practices.
  • Proficient in administrative skills and ability to use legal case management software and other relevant tools.
  • Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
  • Strong verbal and written communication skills and the ability to interact effectively with various parties.
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment.
  • Ethical and professional conduct with a commitment to maintaining client confidentiality.
 
 
 
Total Compensation Package:
 
  • Salary + Bonus
  • Employee Health Insurance premium 100% paid by the firm
  • Dental & Vision 
  • FSA/HSA 
  • Generous paid time off and paid holidays 
  • 401(k) with employer matching 
  • Basic life insurance 100% paid by the firm
  • Monday to Friday work schedule with no weekends 

 
 
If you're ready to contribute your talents as part of one of the fastest-growing personal injury firms while enhancing your skills within a dynamic environment—apply today!

Skills Required

  • 5+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., EMT, nurse practitioner, insurance adjuster)
  • In-depth knowledge of medical terminology, procedures, and billing practices
  • Proficient administrative skills and ability to use legal case management software and other relevant tools
  • Excellent attention to detail, strong organizational skills, and ability to manage multiple tasks effectively
  • Strong verbal and written communication skills and ability to interact effectively with various parties
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment
  • Ethical and professional conduct with a commitment to maintaining client confidentiality
  • Bilingual in English and Spanish
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The Company
170 Employees
Year Founded: 2017

What We Do

Thompson Law is a personal injury law firm dedicated to representing individuals who have suffered serious accident injuries due to the negligence of others. Specializing in a wide variety of cases, including car and truck accidents, they advocate for clients across Texas, Georgia, Arizona, and California. The firm focuses on aggressively pursuing maximum compensation and justice for victims against insurance companies.

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