Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.
HOPE ~ HEALTH ~ HEALING
Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Mitchell Clinic.
Full-Time Employed: 40 hours/week
M-F 8:30a - 5:30p
Location: 40 E Mitchell Dr # 100, Phoenix, AZ 85012
(Additional Language Differential Pay Available)
NOW OFFERING AN ADDITIONAL $1.50/hr SMI DIFFERENTIAL
Full Benefits Package, including 401K
Generous PTO/Sick Time (4+ weeks in year 1)
No experience required with a bachelors degree in behavioral health - we will train you
New grads welcome
Duties may include:
- Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
- Completes assessments, crisis plans and individualized service plans
- Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
- Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
- Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
- Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure
Benefits & Wellness:
- Multiple medical plans - including a no premium plan for employees and their families
- Multiple dental plans - including orthodontia
- Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
- 4 Weeks of paid time off in the first year
- Wellness program
- Pet Insurance
- Group life and disability insurance
- Employee Assistance Program for the Whole Family
- Personal and family mental and physical health access
- Professional growth & development - including scholarships, clinical supervision, and CEUs
- Tuition discounts with GCU and The University of Phoenix
- Working Advantage - Employee perks and discounts
- Gym memberships
- Car rentals
- Flights, hotels, movies and more
- Additional language pay differential
- GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or
- An associates degree in the field of medical or behavioral, or
- A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
- A bachelor's degree in the field of behavioral, or
- A master's degree or higher in the field of behavioral health
- Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
- Valid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
- Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
- Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
- Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
- Basic understanding of the DSM-V preferred
- Certified Case Manager strongly preferred
- Must pass background check, TB test and other pre-employment screening.
Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills Required
- Education: GED/High School diploma with 1.5 years behavioral health experience OR Associate degree in medical/behavioral field OR Bachelors degree (behavioral or non-behavioral with experience) OR Masters degree in behavioral health
- Computer skills: Microsoft Word, Excel, Outlook, and electronic medical record systems
- NextGen electronic medical record experience
- Valid Arizona drivers license; age 21+ with minimum 4 years driving experience and meet employer driving policy
- Valid Arizona Fingerprint Clearance Card (Level 1) or apply within 7 working days of employment
- Interpersonal and professional relationship skills with members, families, and community providers
- Strong communication skills with non-judgmental approach and effective listening
- Basic understanding of DSM-V
- Certified Case Manager credential
- Must pass background check, TB test, and other pre-employment screening
What We Do
Terros Health is a whole health, integrated care provider specializing in trauma-informed mental health, physical health, substance use recovery, and family services. They offer comprehensive medical care, counseling, and community-based programs to foster health and healing in individuals and communities.
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