Case Manager I

Description

General Summary:

Under direction of the Program Manager of Supportive Services and with independent professional responsibility, the Case Manager I performs case management with individual program participants in the Adolfo Transitioning Housing Program; performs assessments, individual counseling, group facilitation, community resource development, file monitoring and review; reviews agency reports and develops summaries. This individual will combine a strong understanding of the “housing first” model and the ability to maintain a strength-based perspective to work with low-income youths from diverse social and ethnic backgrounds who have a history of homelessness. This position is committed to improving the quality of services provided by seeking input from clients, employees and stakeholders to ensure service delivery and accessibility is equitable to all persons served. The Case Manager I is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance; 403 (b) retirement plan; paid holidays, and Paid Time Off. This position is employed by Goodwill Industries® of Sacramento Valley and Northern Nevada, Inc., through Next Move Homeless Services, Inc.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Performs overall assessment of program participant’s needs and develops an individualized

service plans with short- and long-term goals.

• Reviews case plans weekly to adjust goals where needed or appropriate.

• Performs a wide variety of group facilitation with program participants around life skills,

employment, housing, education, financial capability, nutrition and wellness, art and culture.

• Educates program participants on issues surrounding living skills, parenting, financial capability,

workforce development, health and hygiene, housing, and drug and alcohol abuse.

• Develops and maintain comprehensive lists of community resources for use by program

participants and refer program participants as appropriate.

• Establishes individualized budgets with program participants and assists program participants in

monitoring savings and expenditures.

• Documents all contact with program participants; prepares all screenings, assessments, service

plans, evaluations, and reporting records.

• Provides crisis intervention, referrals and collaborative consultations with service providers

working with the client.

• Maintains and updates all client files to ensure compliance with reporting agencies.

• Transports program participants as directed following established policies and procedures.

Other Duties/Responsibilities

• Ensures compliance with all Next Move Homeless Services and Goodwill Industries Sacramento

Valley Northern Nevada policies, CARF standards, and safety and security regulations.

• Attends trainings and staff meetings, as required.

• Completes reports as directed by the Program Manager of Mental Health.

• Performs other duties as assigned.

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill and/or ability required.

Basic Qualifications of the Role:

• Must have knowledge and experience with social casework objectives, principles and methods.

• Must be able to provide program and casework consultation to other staff members.

• Must have understanding of public welfare laws, principles of community organization, and

effective use of public and private community resources.

• Experience working with the homeless population and knowledge of foster youth’s unique

needs.

• Exhibit a high degree of professionalism.

• Must not present a direct threat to the safety and health of self, others or property.

• Must be able to perform essential functions of this job description with or without reasonable

accommodation.

• A strong commitment to the program and the mission of the organization.

• Extensive experience with strengths-based case management.

• Ability to communicate effectively, both orally and in writing; define problems, collect data,

establish facts, and draw conclusions; and effectively present information to management

and/or public groups.

• Proven ability to represent the interests of the organization, interact effectively with a diverse

population, and be comfortable building successful collaborative relationships with youth, staff

and other stakeholders.

• High level of energy and good sense of humor with the capacity for extraordinary time and

effort demands.

• Must possess and maintain a valid driver’s license and insurable driving record.

• No record or disclosure of criminal conviction that indicates an ongoing tendency toward theft,

violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.

• Must provide proof of identification and eligibility to work in the United States of America.

• Must pass a drug and background screening.

POSITIONS SUPERVISED:

• No positions supervised.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands and fingers, handle or feel objects, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of what an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

This job description does not cover all the activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice to accommodate the needs of the organization.