Change the world. Love your job.
Work Location: Shinagawa Tokyo
Business Summary:
Japan Customer Operations team is focused on eliminating barriers to achieving annual revenue plans by driving optimal backlog coverage and proactive order management. The Customer Operations role is responsible for working with distributors, customers, Business Units, Pricing Execution, Logistic, Customer Onboarding and Field Sales teams in order to meet these objectives.
What You Will Gain From this Role:
・Ability to work in direct collaboration with distribution partners, strategic customers and Field Sales teams to eliminate revenue disruption and drive supply chain improvements
・A unique understanding of how TI transacts business with our Customers to allow orders and critical information to flow seamlessly
・Knowledge and exposure to various functions and business processes within TI including but not limited to Inventory and Product Operations, Logistics, Receivables & Credits, Pricing Execution, Customer Onboarding, etc.
Primary Responsibilities:
1. Supply Chain Optimization & Customer Satisfaction: Identify weaknesses in customer supply chains and implement tailored solutions, while using market intelligence to enhance forecasting and anticipate disruptions for improved customer satisfaction.
2. Supply/Demand & Backlog Management: Analyze supply and demand, optimize internal processes and customer behavior, and monitor backlog vs. shipment variances to improve reporting and eliminate gaps in demand forecasting.
3. Business Relationship: Develop strong relationships with the supply chain community both internally and externally, gaining knowledge of customer procurement practices to eliminate the barriers. Strengthen relationships and go deeper with our customers, to achieve more revenue.
4. Process Efficiency & Continuous Improvement: Identify process inefficiencies within Customer Operations and implement improvements to enhance efficiency and streamline operations via the use of automation.
5. Logistics & Transportation Optimization: Improving inbound/outbound transportation flows, improve network efficiency between factories and distribution centers, and manage direct product deliveries to customers.
Minimum requirements:
・Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain, Finance, Accounting, Data Analytics/Management Information Systems or related business field
・Japanese language skills: Above N1 and native level
・Korean language skills: Fluent ~ native level
・English language skills: Minimum TOEIC 850 and able to communicate fluently with native speakers including efficient email writing skills, presentation skills, business meetings
Preferred qualifications:
・Motivated self-starter capable of multi-tasking, establishing priorities, and working effectively within a cross functional team
・Ability to team and collaborate effectively with people in different functions, countries and cultures
・Ability to perform effectively in a fast-paced, rapidly changing, high pressure environment
・Strong written and verbal communication skills
・Ability to build strong, influential relationships
・Ability to take initiative and drive for results
・Strong analytical and problem-solving skills
・Quick learner on new tools and processes
・Capability to persevere and navigate through ambiguity
・Working experience in Supply Chain, Manufacturing, Logistic and Operational Processes
- Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
- We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI
- Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. Please find our country-specific benefits here
Skills Required
- Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain, Finance, Accounting, Data Analytics, Management Information Systems, or a related business field
- Japanese language skills above N1 and at native level
- Fluent to native-level Korean language skills
- English proficiency equivalent to a minimum TOEIC score of 850, including fluent communication, email writing, presentations, and business meetings
- Ability to multitask, establish priorities, and work effectively in cross-functional teams
- Ability to collaborate with people across functions, countries, and cultures
- Ability to work effectively in a fast-paced, changing, and high-pressure environment
- Strong written and verbal communication skills
- Ability to build influential relationships and drive results
- Strong analytical and problem-solving skills
- Ability to learn new tools and processes quickly
- Experience in supply chain, manufacturing, logistics, or operational processes
Texas Instruments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Texas Instruments and has not been reviewed or approved by Texas Instruments.
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Strong & Reliable Incentives — Profit sharing and annual bonuses are portrayed as a meaningful, formula-linked upside that can materially lift total earnings in strong years. An employee stock purchase plan with a discount further reinforces recurring, wealth-building incentives.
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Retirement Support — A 401(k) match is described as a stable core benefit, with some references to additional legacy employer contributions and even pension-like elements for certain cohorts. This framing positions long-term savings support as a notable part of the overall rewards package.
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Healthcare Strength — Medical coverage is depicted as broadly comprehensive, with preventive care and access to HSA/FSA features cited as value-adds. Company-seeded HSA contributions are repeatedly characterized as an important offset to the plan design for those enrolled.
Texas Instruments Insights
What We Do
Texas Instruments develops semiconductor and computer technology for cellular handsets, digital signal processors and analog semiconductors. Texas Instruments has been making progress possible for decades. We are a global semiconductor company that designs, manufactures, tests and sells analog and embedded processing chips. Our more than 80,000 products help over 100,000 customers efficiently manage power, accurately sense and transmit data and provide the core control or processing in their designs, going into markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. Our passion to create a better world by making electronics more affordable through semiconductors is alive today as each generation of innovation builds upon the last to make our technology smaller, more efficient, more reliable and more affordable – opening new markets and making it possible for semiconductors to go into electronics everywhere. We think of this as Engineering Progress. It’s what we do and have been doing for decades. Learn more https://news.ti.com/index.cfm
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