Care Systems Manager

You must have this knowledge:

• Understanding of care delivery operations in a healthcare or clinical services setting.
• Familiarity with HR or people operations practices (e.g. onboarding, performance review workflows).
• Knowledge of scheduling tools and documentation systems.
• Awareness of credentialing/licensing processes for healthcare providers.
• General understanding of interdisciplinary care team dynamics.

You must have these skills:

• Excellent project and time management skills — able to manage many moving parts without dropping details.
• Clear and confident written and verbal communication.
• Strong systems thinking — able to build workflows and SOPs that scale.
• Diplomacy and judgment — able to work across teams and surface issues constructively.
• Proficiency in tools like Google Workspace, Slack, and scheduling/project management platforms.

Your key responsibilities will be:

• Create and maintain clinician schedules across all care teams, ensuring adequate coverage and visibility for the Director of Care and Care Team Leads.
• Coordinate onboarding, offboarding, and credentialing documentation for all care team staff in partnership with HR.
• Track time-off requests, approve time cards during payroll, and manage scheduling adjustments with transparency and fairness.
• Support the Director of Care with care team performance review logistics, peer review coordination, and internal communication planning.
• Identify operational gaps and inefficiencies in care team workflows and propose solutions to improve coordination and scalability.

Your Benefits Package

• Competitive pay plus stock options
• Paid time off, including national holidays and your birthday
• Health, dental, and vision coverage, plus 401(k) and life insurance
• Paid Parental Leave