Card Transactional Fraud Strategy and Implementation Analyst

Card Transaction Fraud Strategy

About the Role

We are seeking a talented and self-motivated Card Transactional Fraud Strategy and Implementation Analyst Level 2/3 to join our Fraud Prevention team. Our candidate will be responsible for transactional detection and prevention fraud strategy, monitoring rules and models performance as it relates to preventing unauthorized or suspicious card transactions.  The candidate will also support the Transactional Fraud Manager in implementing robust analytical framework for identifying potential fraud exposure, transactional fraud prevention strategies, including participating in internal fraud review calibrations .

Responsibilities and Duties

• Develop fraud 1st line program assessment methodology and approach.
• Provide actionable feedback and recommendations to improve fraud program resilience.
• Record discrepancies between existing controls and the level of risk protection required, highlighting areas where enhancements are needed.
• Manages a workload of daily operational and administration activities.
• Supports fraud strategy implementations and analysis including participating in internal fraud reviews, implementing baseline transactional fraud rules, and configuring required reporting.
• Follows operational procedures and runbooks, and provides process improvements. Helps develop, maintain, and implement strategies to detect and prevent fraudulent activity.
• Conducts thorough reviews and inquiries on identified and suspicious transactions.
• Assists in transactional fraud detection tactical and strategic planning, including providing input to the product roadmap.
• Communicates significant fraud issues to Management and makes recommendations when weaknesses are identified.
• Participates in 24/7 on call rotation and fraud incident response.
• Works effectively across the organization to maximize company resources.
• Handle any special projects as assigned.

Qualifications

• 2-5 years of relevant card transactional fraud prevention experience in the financial services industry, including a working knowledge of industry standard authorization message data elements.
• Knowledge of debit/credit card fraud prevention techniques and systems.
• Excellent time management and organizational skills.
• Proficiency in data analysis and data mining tools including Microsoft Excel and, preferably, experience with Splunk.
• Ability to analyze large data sets to identify suspicious card transactions or patterns.
• Basic proficiency in coding using python, R or similar languages.
• Basic proficiency with SQL to pull out datasets for analysis.
• Ability to apply sound judgment, effectively solves problems, and determines fraudulent activity consistently.
• Excellent critical thinking and problem solving skills.
• Detail-oriented and data-oriented approach.
• Strong leadership, collaboration, influencing and organizational skills with attention to detail.
• Must be self-motivated with the ability to work independently or within a group under minimal daily direction.
• Accepts responsibility, ownership, and accountability for work results.
• Ability to organize and prioritize workload.
• Ability to support 24/7 operations, including participating in on call rotations.
• Knowledge of industry fraud tools and vendors.