Capital Advantage/Lending Assistant

General Summary

Works closely with department to make sure batches are being purchased, payments posted, invoices are being verified and daily work completed. Works closely with customers to help assist any question they may have. Assists Loan officers with reports and customer concerns.

Principal Responsibilities and Duties

• Responsible for staying up to date on and complying with all applicable banking laws and regulations as well as CNB policies and procedures.
• Ensure all batches are balanced, posted, and that a total has been run for each batch as received.
• Enter batches for sales, credits, and payments per customer.
• Print or view batch reports.
• Make sure deposits are completed.
• Inform customers and their officers in case of their Reserve accounts shortages.
• Run D&B reports for any vendor with large invoice amount, delinquent payment history, or when requested by officers for their customers.
• Balance Capital Advantage by running a report on Capital Advantage and comparing it to a report obtained through Viewpoint on Navigator.
• Run EOP process for each customer.
• Require re-purchase of receivable that have aged beyond bank-defined delinquency criteria and make necessary accounting entries.
• Transfer any reserve excess via transaction management on Navigator when requested by customer, for those on a monthly transfer schedule, or those that were short at month end.
• Prepare loan documents for Capital Advantage loans.
• Assist new customers with the entire set up process, including completing all documents required for implementation, creating new customer accounts, logging in, uploading vendor information, and uploading invoice batch.
• Prepare invoices for verification by obtaining vendor name, invoice number, amount, and contact name and/or phone number.
• Look over all Capital Advantage documents upon completion of implementation, before sending to the loan officer for signatures.
• Send loan documents to the loan assistants, officers, and /or loan processing for signing and/or booking.
• Contact customers to notify them of any past due payments.
• Assist customers with any miscellaneous payments, concerns, questions, and loan applications.
• Maintain regular and punctual attendance.
• Work cooperatively with others.
• Work overtime as needed.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in the job classification.

Skills and Abilities Required

• Above average computer skills.
• Operate various office machines.
• Ability to multi-task.
• Ability to adapt to technological changes and apply new knowledge to responsibilities.

Working Conditions

• This job operates in a professional office environment.
• Low noise level produced by bank equipment.
• Considerable effort and eyestrain from continuous computer use.

Physical Requirements

• Occasionally move office equipment, and files weighing 10+ pounds.
• Constantly operates a computer, a calculator, copy machine, printer, and other office equipment.
• Must be able to remain in a stationary position 75% of the time to process work.