Capacity Manager

A positive future for all – that’s what we at Sopra Steria work towards. With over 51.000 colleagues in nearly 30 countries, we are Europe’s leading digital solutions provider. We believe it’s not only technology that powers transformation. It’s people who are at the core of change. That’s why it’s people that are at the heart of everything we do, excelling both independently and in team.

The world is how we shape it. Let’s shape it together.

As a Capacity Manager, you are responsible for optimizing resource planning and managing demand and supply within Business Services. You ensure operational excellence, sustainable employability, and support the company’s strategic and commercial objectives.

Your responsibilities include planning and optimizing resources for projects and managed services, analyzing productivity, and providing advice on improvements to increase margins. You manage billability programs, conduct CV quality audits, and promote future-ready capabilities. Additionally, you coordinate freelancers and subcontractors, including contract management and negotiations.

You act as the Single Point of Contact for bench management, track requests and placements in internal tools, monitor end dates and extensions, and share placement and rate overviews with business units. Furthermore, you manage onboarding, learning tracks, and stand-ups, and calculate costs and rates to ensure optimal margins.

We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you’ll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. If you thrive on challenge and meet (most of) the qualifications below, we look forward to your application!

• Bachelor’s or Master’s degree in Business, HR, or a related field.
• 3+ years of experience in resource planning or capacity management.
• Strong analytical and organizational skills.
• Experience in contract management and negotiations.
• Excellent communication and stakeholder management skills.
• Fluent in Dutch, French and English.

What to expect from working at Sopra Steria

Become part of a major Tech player in Europe that is recognised for consulting, digital services and software development. Work among high-level professionals who dare to make bold choices to deliver results. Additionally, you’ll join a team that supports clients in managing and optimising their operational processes—ranging from administrative workflows to customer service and compliance tasks. We value accuracy, efficiency, and adaptability, and we match our colleagues to projects not only based on skills but also on their motivation and growth potential. You’ll benefit from coaching, clear learning paths, and a collaborative environment where your ideas can make a real impact.

This is what you’ll get from us

Doing what you love? It’s not just a myth at Sopra Steria. Start your way to excellence with the Sopra Steria Academy. Here, experts and coaches push you to be the best version of yourself. But you’re also your own coach, making use of our portfolio of more than 250 (digital) training sessions. Of course, we want you to feel supported and comfortable. That’s why we offer a flexible working arrangement (with both local and international opportunities) so you can work

in an environment that inspires you. Even if that’s in your backyard.

We offer a generous employee benefits package that includes:  

• A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more.  
• Continuous learning opportunities through the Sopra Steria Academy to support your career development.  
• The opportunity to connect with fellow Sopra Steria colleagues at various team events 

Ready to take the next step?

We’re here to support you all the way and we are looking forward to your application!

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Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.