At Valtech (legacy Kin + Carta), we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. Our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. We’re proud of:
- What we do
- Our values
- Our workplace
- The borderless framework we work in
Capacity Consultant
As a Capacity Consultant, you’ll be a strategic partner to senior leadership, playing a key role in optimizing workforce planning and resource management. You'll be responsible for organizing and improving data, making sure decision-makers have the right information to drive success.
Your impact goes beyond numbers. You'll build strong relationships across teams, fostering collaboration within your area and across regional and global teams. If you thrive in a dynamic environment where data meets strategy, and teamwork fuels success, this is the role for you!
Role responsibilities
Staffing
- Be part of the regional capacity team. You will collaborate with delivery leads, project managers, capability leads and recruitment teams, to staff projects with the appropriate experts from a skill set standpoint and from a financial one
- Data Cleansing for Forecasting: Making sure data is accurate in all systems, to provide a perfect overview of the upcoming work. Pushing for updates / timesheets submissions on service line/ region team members
- Orchestrate capacity management process (talent profile exchange, interview setup, availability validation, etc.) between all parties involved as well as feedback collection process when required
- Be involved in staffing and team setups during a proposal phase of a new project.
- Be involved in project staffing situations to fill all positions as accurately as possible with availability, client priorities, allocations and skills.
- Attend to and give support in key meetings related to staffing and operations processes in order to make sure all staffing variables are covered
Reporting responsibilities
- Understanding data, creating custom reports
Optimization
- Collaborate to the service line/region leaders in the billability optimization and utilization of experts across the region
- Be in control of the data related to current bench and their potential opportunities, making sure data is accurate and reports are ready for the decision-making process.
- Monitor current bench / staff availability
- Run Profiles site campaigns, to commit with the profiles completion in the platform
Talent Acquisition
- Collaborate with Demand Mangament in all topics related to Talent Acquisition.
- Advise demand team to move to hiring
Academies
- Collaborate with Capacity Management in all administrative topics related to Academies trainings or events.
Cross-Service lines collaboration
- The strength of the team is each individual member. The strength of each member is the team. Being part of a larger and super-regional team allows us to collaborate in different ways. Although you have assigned a service line/region for your daily work, when the time comes, to be able to provide support to the team in other service lines, as a team force.
- When applies, to collaborate inside temporarily project squads in order to add value to different processes of the company that could have direct/indirect impact into the capacity management tasks and its
Minimun Qualification
- Experience in availability and capacity management, ensuring service level compliance and recovery testing.
- Monitoring and planning capacity to optimize resource usage.
- Demand management, facilitating planning and tracking business requests.
- Problem analysis and investigation in systems and services, implementing preventive solutions.
- Stakeholder relationship management, resolving issues, and improving communication.
- Workforce planning, identifying gaps, and contributing to strategy development.
- Advanced English.
- Microsoft Excel knowledge.
Preferred qualifitacion
- Portuguese is a nice to have.
Your process
After submitting your application, you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the '@valtech.com' or '@kinandcarta.com' domain.
We strive to create an inclusive environment for all candidates. If you have any specific requirements or need reasonable adjustments to participate in the application or interview process, please let us know at kincarta-amer.ta.team@valtech.com.
Valtech, who recently acquired Kin + Carta, is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, our global team of 6,500 professionals in more than 60 offices help brands unlock value in a digitally accelerated world. At the intersection of insights and perspectives, we leverage the power of data, AI, creativity, and technology to achieve experience innovation for many of the world’s best-known organisations, including L’Oreal, NatWest, DWP, P&G, Volkswagen, and US department of Agriculture.
Valtech will always be recognized not just for the quality of the work we deliver, but for all the amazing people that make it happen. We work to create an equitable workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be). At Valtech, we don’t just talk about how to get things done; we transform by doing.
Top Skills
What We Do
Valtech is the experience innovation company that exists to unlock a better way to experience the world.
With a focus on delivering exceptional business results, we empower brands to leap ahead of the competition and go beyond best practices. By blending crafts, categories, and cultures, our global team of 7,500 professionals in more than 60 offices worldwide help brands unlock value in a digitally accelerated world.
It’s at the intersection of insights and perspectives where we leverage the power of data, AI, creativity, and technology to achieve experience innovation for many of the world’s best-known brands, including L’Oreal, Mars, Audi, P&G, Volkswagen, and Dolby.
Why Work With Us
At Valtech, we exist to unlock a better way to experience the world. Our unique culture allows us to orchestrate and connect teams to unlock powerful insights, value, and innovation at the intersection of diverse expertise and domains.
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