Cabinets Sales Coordinator

Posted 2 Days Ago
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Aloha, OR, USA
In-Office
23-28 Hourly
Mid level
Logistics • Professional Services • Retail • Manufacturing
The Role
Coordinates cabinet, appliance, countertop, and ancillary product sales from quoting through ordering, delivery, installation, and customer approval. Creates purchase orders and 20/20 layouts, verifies vendor acknowledgements, supports sales and profit goals, manages customer questions and complaints, processes estimates, returns, repairs, and replacements, and maintains relationships with customers, contractors, vendors, and internal teams. The role operates in an office/warehouse setting with occasional job-site, vendor, manufacturing-tour, local, and overnight travel.
Summary Generated by Built In

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Pay: $23.27-$27.74 hourly.
The Cabinet Sales Coordinator works directly with the Cabinet/Appliance Salespeople and assists with all aspects of the sales process for residential, commercial, and re-model construction. This is a critical role for Parr’s Design Centers, in that it ensures that product specified for our clients is accurate, on time and in full. This allows our clients to close houses and meet challenging deadlines from their customers, which makes this position vital to fulfilling our mission of Legendary Service Through Teamwork.
The Cabinet Sales Coordinator directly reports to the Division Sales Manager. The coordinator interacts regularly with our clients, Yard Managers, Install team, Inside and Outside Cabinet sales members, the Central Purchasing Department, vendor representatives, and industry associates.

Duties and Responsibilities

  • Orders cabinet, appliance, countertops, and ancillary items from manufactures to support our outside sales team
  • Create purchase orders using detailed, accurate and effective processes
  • Draw 20/20 layouts for customer approval and quoting purposes
  • Arrange delivery of product, working to create customer friendly outcomes
  • Work closely with Parr Lumbers installation group to ensure great customer outcomes
  • Assist in meeting team sales and profit goals
  • Check vendor acknowledgements to validate accuracy
  • Make all customers feel genuinely welcome, including greeting customers with a smile and communicating with customers in a friendly manner
  • Establish and maintain professional relationships with customers and business associates
  • Quickly respond to customer complaints and concerns
  • Answer customers’ questions, process estimates and orders for customer’s, order stock, special order products for customers, and process credit returns, handle appliance repairs and replacements when necessary
  • Assist Cabinet/Appliance Contractor Sales people in maintaining customer relationships
  • Maintain up-to-date knowledge of cabinets’ brands, appliances and selling techniques.  Share such information with co-workers
  • Ensures that appropriate paperwork is completed as per company policy
  • Perform other related duties as assigned

Qualifications

  • High School Diploma or GED required
  • Experience working with cabinet and appliances
  • Knowledge of retail and contractor sales principles practices and protocols
  • Experience in balancing a company’s best interests against customer needs, and working with aggressive sales goals
  • Must be able to type 40+ WPM
  • Proficiency in Word, Excel, and Outlook
  • Proficiency in 2020 Design Software
  • Must be able to operate personal computer, telephone, scanner, and any other equipment necessary for the job
  • Class C driver’s license or alternative transportation preferred
  • College degree preferred
  • Must have a minimum of 3 years of experience in sales or in the building materials industry preferred
  • Ability to speak, write, and read English required

Interpersonal Skills

  • Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment, displaying sound judgment in dealing with sensitive business matters with internal and external customers of all types
  • Ability and willingness to change processes, tools and/or procedures in an effort to improve the workplace and outcomes for our customers
  • Ability to superbly communicate with all levels of management and employees and speak effectively in front of groups – communication can include but is not limited to: in-person verbal and non-verbal, written, e-mail, telephone and public speaking to medium size groups
  • Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, do what is necessary to meet deadlines and adapt to a changing business environment
  • Ability to function independently and as part of a team with a positive attitude, strong work ethic and commitment to excellence
  • The ability to adapt quickly to constantly changing circumstances
  • Ability to appropriately manage stress and interact with others

Working Conditions

This position works out of Parr’s Cabinet Design Center.  This is an office/warehouse setting, with occasional visits to a job site, vendor locations and manufacturing tours.  

Physical Requirements

  • Ability to sit and/or stand for extended periods of time
  • Ability to work in an office environment
  • Must be able to occasionally lift/push/pull up to 50 pounds and carry objects 50 feet
  • Both local and overnight travel may be required

SAL04

We know that without great people, we can't be a great company. Voted as one of the "Top Places to Work" by the Oregonian for the 3rd year in a row, we offer industry-leading benefits:

  • Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off

  • Employee paid sick days

  • 7 holidays

  • Standard medical plan with a very low $1,000 deductible

  • Dental, Vision, EAP (Employee Assistance Program)

  • Massage, Chiropractic and Acupuncture coverage

  • FSA (Flexible Spending Account) and Childcare pretax spending programs

  • Footwear subsidy through boot vendor after 90 days of employment

  • Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year

  • In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval

  • Tuition reimbursement (up to $2,500/year)

  • Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)

  • $1,000 referral bonus

PARR Promotes!

We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is A LOT of opportunity - PARR is growing fast!

We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.

Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.

Skills Required

  • High school diploma or GED
  • Experience working with cabinets and appliances
  • Knowledge of retail and contractor sales principles, practices, and protocols
  • Experience balancing company interests against customer needs and working toward aggressive sales goals
  • Typing speed of at least 40 words per minute
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Proficiency in 20/20 Design Software
  • Ability to operate a computer, telephone, scanner, and other necessary equipment
  • Class C driver's license or alternative transportation
  • College degree
  • At least 3 years of sales or building materials industry experience
  • Ability to speak, write, and read English
  • Strong customer service, communication, judgment, planning, organization, and time-management skills
  • Ability to manage changing priorities, multiple projects, deadlines, stress, and evolving processes
  • Ability to work independently and as part of a team
  • Ability to occasionally lift, push, or pull up to 50 pounds and carry objects 50 feet
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The Company
HQ: Chino, CA
1,550 Employees
Year Founded: 1930

What We Do

Parr is a family-owned supplier of building materials in the Northwest, operating multiple divisions including retail yards, manufacturing plants for trusses and millwork, and wholesale distribution. They offer a comprehensive range of building solutions and services.

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