RAIDMAX TECHNOLOGIES PVT LTD

C.C.E REQUIRED FOR OUTBOUND VOICE PROCESS

Reposted One Month Ago

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Kolkata, West Bengal, IND

In-Office

7K-15K Annually

Senior level

Information Technology • Professional Services • Software

The Role

Handle outbound voice calls in an international contact center, provide customer care, resolve customer queries, persuade and convince callers, meet targets, maintain call records, follow scripts and processes, attend product/process training, and work the fixed afternoon shift.

Summary Generated by Built In

Company Description

it is an international contact center

Job Description

Great opening for Customer Care Executive at Raidmax Technologies Pvt. Ltd. (International BPO)
Job Location : Dunlop, kolkata
Freshers and Experienced Candidates Both Are Welcome
Male and Female both can apply
Number of Position : 20
Shift Timing: -3 pm - 10 pm (Fixed Afternoon Shift)
Designation: -Process Associate/Sr. Process Associate
Job Description:

Strong communication skill (English)
Strong interpersonal skill.
Good confidence & good listener.
Active & target oriented.
Good in handling calls & convincing power.
Preferable if you carry any work experience in handling customers.

Salary: -Rs 7000/- - 15,000/- per month + Unlimited Incentive
Benefits provided by the Company:

Salary on 10th of every month
Fixed Salary + Unlimited Incentive per month
Fixed Shift
6 days working
Product and process related training for the new joiners
100% attendance allowance
Traveling & food allowance
Referral bonus

This is a Company. Not a Consultancy. No Charges. Free Placement.
Interested candidates can contact: - MOUSUMI (HR). - 033 69400191 / 9051382777
Interview Details:Time: 2 pm - 6 pmVenue: - 17/3 , p.w.d. road, milan tirtha apartment ( ground floor ), sobeda bagan, dunlop, opp: baranagar fire station , kol : 35

Qualifications

MINIMUM H.S. PASS

STRONG COMMUNICATION SKILL IN ENGLISH'

BASIC COMPUTER KNOWLEDGE

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

Minimum H.S. pass (high school)
Strong communication skills in English
Basic computer knowledge
Strong interpersonal skills and good listening ability
Confidence and convincing/persuasion skills for handling calls
Target-oriented and active work approach
Previous customer-handling or BPO experience

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The Company

1,000 Employees

Year Founded: 2012

What We Do

RAIDMAX Technologies is a global provider of Enterprise Resource Planning (ERP) software specifically designed to optimize manufacturing and distribution companies. The company also operates as a renowned international BPO and contact center, providing a wide range of IT services and consulting, including software development and digital transformation. Additionally, they offer specialized digital marketing services such as website design, SEO, and PPC management.