The Role
Provides senior technical support for ICT infrastructure across Victorian schools. Responsibilities include administering Windows and Linux servers, Hyper-V environments, cloud services, networks, wireless systems, mobile devices, and large desktop fleets. The role also involves troubleshooting, device deployment, technical documentation, collaboration with school leadership, and delivering staff training when required.
Summary Generated by Built In
Systems Engineer / Specialist Technician
Technical Support to Schools Program (TSSP) – Education Sector
Location: Victoria | Employment Type: Contract, Casual, or Permanent | Salary: $80,000 – $110,000 (pro-rata)
About Bytewize
Bytewize is seeking highly experienced IT professionals to join our team in both contract and ongoing employment positions. Successful candidates will be employed by Bytewize to deliver technical support services to the Department of Education through the Technical Support to Schools Program (TSSP).
Established in 2001, Bytewize is a long-standing panel member of the TSSP and has built a strong reputation for delivering reliable ICT support across Victorian schools and private enterprise corporate business.
About the Role
These are not entry-level positions. To be considered, candidates must have at least 5 years of industry experience, including:
- Previous experience within the TSSP program; OR
- Extensive experience in the education sector; OR
- Equivalent senior-level corporate IT support experience.
You will be responsible for managing and maintaining ICT infrastructure in schools, supporting both staff and students, and administering complex enterprise environments.
Key Responsibilities
- Manage and maintain ICT infrastructure across Department of Education schools.
- Administer and support school networks and server environments.
- Provide ICT support services in large, technology-driven learning environments.
- Collaborate with school leadership teams and deliver ICT professional development when required.
Essential Technical Skills
- Hyper-V virtualisation administration.
- Administration of Windows and Linux-based servers.
- Cloud service administration (Google Workspace & Microsoft 365).
- Mobile Device Management (MDM) deployment and administration.
- Advanced enterprise networking (Cisco & HP switching).
- Cisco wireless technologies (controllers, APs).
- SOE and image deployment, with advanced troubleshooting skills.
- Experience supporting large fleets of desktops and notebooks.
- Experience with 1:1 and BYOD device planning, deployment, and management.
- Strong technical documentation skills.
Highly Regarded
- Previous TSSP experience.
- Demonstrated success in education-sector ICT.
- Ability to plan/deliver ICT training sessions for staff.
Personal Attributes Required
- Ability to work independently and as part of a team.
- Strong problem-solving and escalation skills.
- Punctual, reliable, and well-organised.
- Excellent people and communication skills.
- Systematic troubleshooting approach.
- Eligibility to work in Australia (citizen, PR, or permanent visa).
- Current driver’s licence and reliable motor vehicle.
- Willingness to undergo police and background checks.
Remuneration & Benefits
- Salary range $80,000 – $110,000 (pro-rata).
- Top rates guaranteed, based on skills and experience.
- Regular performance-based salary reviews.
- Flexible employment options: contract, casual, or permanent.
- Part-time and full-time positions available.
- Access to salary packaging options.
- Company vehicle opportunities (role dependent).
- Ongoing training and professional development.
How to Apply
For current vacancies: https://employment.bytewize.com.au
Applications must be submitted before the target date listed in the vacancy. Late applications will not be accepted.
If applying via an online job board, please also forward a copy of your application to: [email protected]
For enquiries, contact: [email protected]
Make a difference in education while working with leading-edge ICT — join Bytewize today.
Make a difference in education while working with leading-edge ICT — join Bytewize today.
Skills Required
- At least 5 years of industry experience
- Previous TSSP experience, extensive education-sector experience, or equivalent senior-level corporate IT support experience
- Hyper-V virtualization administration experience
- Windows and Linux server administration experience
- Google Workspace and Microsoft 365 cloud service administration experience
- Mobile Device Management deployment and administration experience
- Advanced enterprise networking experience with Cisco and HP switching
- Cisco wireless technology experience, including controllers and access points
- SOE and image deployment experience with advanced troubleshooting skills
- Experience supporting large fleets of desktops and notebooks
- Experience planning, deploying, and managing 1:1 and BYOD devices
- Strong technical documentation skills
- Ability to work independently and collaboratively
- Strong problem-solving and escalation skills
- Excellent communication and people skills
- Eligibility to work in Australia
- Current driver's licence and reliable motor vehicle
- Willingness to undergo police and background checks
- Previous TSSP experience
- Demonstrated success in education-sector ICT
- Ability to plan and deliver ICT training sessions for staff
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The Company
What We Do
Bytewize is an Australian IT services provider specializing in IT consulting, cloud services, managed IT support, networking, systems development, maintenance, hosting, backups, monitoring, and security auditing. Since 2001, it has delivered tailored, smart, modern, value-driven technology solutions to corporate businesses, enterprise and government organizations across Australia. Its professionals help clients manage infrastructure, access business resources, and focus on growing their organizations.
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