Specialist
Technician Candidates - Technical Support to
Schools Program
Computer Network and Systems Engineer /
Specialist Technician - TSSP / Education Sector
Bytewize is seeking
highly experienced IT professionals to fill contract and ongoing
employment positions that are available within our company.
Successful candidates will be employed by Bytewize to provide
ongoing technical support services to the Department of Education
(Department) through the Technical Support to Schools Program
Technical Support to Schools Program (TSSP). Bytewize has been in
business for over 25 years and a long-standing panel member of
TSSP Program.
These are not
entry-level positions, all candidates must have a minimum of 1 years’ industry experience, including previous experience within
the TSSP program OR extensive experience within the education
sector OR equivalent corporate industry experience is essential
for consideration.
The roles and
responsibilities consist of managing the IT infrastructure within
Department of Education schools. Administration of school network
and server infrastructure and providing ICT support services to
both the staff and students in large ICT based learning
environments.
Essential Technical
Skills Required
- Ability to manage and
service Windows and Apple devices on an enterprise scale
- Administration and
support of Hyper-V virtualized server environments
- Administration
various Windows and Linux based servers
- Cloud based service
management and administration (Google and Microsoft
Services)
- Mobile Device
Management administration and deployment
- High level enterprise
network administration skills required - Cisco and HP switches
- Administration of
Cisco wireless network technologies, including wireless
controllers and access points
- Excellent language
and communication skills are essential for consideration
of these roles
- Providing support to
enterprise volume desktop and notebook computers
- Extensive experience
in SOE and image deployment, including the ability to
provide advanced troubleshooting skills where required
- Previous industry
experience in an educational setting is essential unless you
have high levels of industry experience in a similar scale
enterprise level corporate environment
- Extensive knowledge
and experience in Department and TSSP initiatives
will be highly regarded
- Extensive experience
with planning, deployment & management of 1:1 and BYOD
devices in an enterprise scale environment will be very highly
regarded
- Ability to plan and
run ICT professional development sessions and work
collaboratively with the schools’ stakeholder ICT
management when required
- Technical
documentation writing skills
Personal Attributes
Required
- Highly Motivated
industry professionals who can work autonomously, or as part of
a team as the company or Department required and/or Bytewize
dictates
- Excellent problem
solving techniques with the ability to call upon available
resources and escalate to senior management when required
- Punctual, reliable
and well organized candidates need only apply
- Excellent human
relations and people skills with a genuine passion for the ICT
industry
- Excellent technical
documentation skills and the ability to follow instructions and
technical documentation accurately when required
- The ability to
troubleshoot and fault find through a systematic process of
observation and elimination, based on previous industry
experience
- Current driver’s
license and reliable motor vehicle
- Police and background
checks will be performed on all shortlisted candidates
Remuneration and
Payment
- Pay rate is dependent
on the candidate’s skill set and level of relevant industry
experience
- Reviews on staff
pay rates based on performance
- Top pay rates
guaranteed to all candidates with a total salary package in the
range of $70,000-$110,000 per year
- This vacancy is for full
time roles available with negotiable options
available
- Other benefits
include company vehicle, training and development
How to Apply for
Vacancies
If you have any
questions or require any more information, please contact us
via email or feel free to call our office to speak with our
team. Our contact details and all vacancy listings can be
found on our website: www.bytewize.com.au
Requirements
Skills Required
- Minimum one year of industry experience
- Previous experience within the Technical Support to Schools program, extensive education-sector experience, or equivalent corporate enterprise experience
- Ability to manage and service Windows and Apple devices at enterprise scale
- Administration and support of Hyper-V virtualized server environments
- Administration of Windows and Linux servers
- Cloud service management and administration using Google and Microsoft services
- Mobile Device Management administration and deployment
- Enterprise network administration experience with Cisco and HP switches
- Administration of Cisco wireless networks, controllers, and access points
- Strong language and communication skills
- Support experience for enterprise-scale desktop and notebook computers
- Experience with SOE and image deployment and advanced troubleshooting
- Experience planning, deploying, and managing 1:1 and BYOD devices in enterprise environments
- Knowledge and experience with Department of Education and TSSP initiatives
- Ability to plan and deliver ICT professional development sessions
- Technical documentation writing skills
- Ability to work autonomously and collaboratively
- Problem-solving and systematic troubleshooting skills
- Current driver's license and reliable motor vehicle
- Successful completion of police and background checks
What We Do
Bytewize is an Australian IT services provider specializing in IT consulting, cloud services, managed IT support, networking, systems development, maintenance, hosting, backups, monitoring, and security auditing. Since 2001, it has delivered tailored, smart, modern, value-driven technology solutions to corporate businesses, enterprise and government organizations across Australia. Its professionals help clients manage infrastructure, access business resources, and focus on growing their organizations.
