The Busser is responsible for clearing, and re-setting tables. Other responsibilities include but are not limited to maintaining the cleanliness of the restaurant and assisting guests as needed. The Busser directly reports to the FOH Manager or Manager on Duty.
DUTIES & RESPONSIBILITIES:
- Clears away dishes from guests.
- Re-sets tabletops with place settings, wipes down chairs.
- Inspects and cleans carpet and other flooring when debris/liquid is detected.
- Responds to guests’ questions and makes recommendations as appropriate.
- Sets up and maintains the work including but not limited to setting up tables at the beginning or end of shift.
- Carries trays back to dishwasher, unloads, and wipes trays clean.
- Scrapes and stacks dishes. Returns dirty dishes, silverware to the dishwashing area, sorting and placing them in a prescribed area in preparation for washing.
- Stocks stations with silverware, napkins etc.
- Checks restrooms for cleanliness.
- Responds to any guests’ additional request and assists servers with their tables as needed.
- Inspects floor for debris, spills and sweeps/dries as necessary.
- Other duties as required or assigned by Management.
SKILLS & COMPETENCIES:
- Demonstrates good judgment.
- Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
- Must be able to perform under pressure in a high-volume restaurant setting.
- Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.
MINIMUM EDUCATION & TRAINING:
- High school diploma, equivalency degree or related experience preferred.
ENVIRONMENTAL WORKING CONDITIONS:
Restaurant Setting
- Must be able to stand and exert fast-paced mobility for entire shift.
- Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
- Must be able to frequently lift chairs, adjust tables and lift trays weighing up to 50 pounds.
- Position involves repetitive hand and wrist motion.
Skills Required
- Demonstrates good judgment.
- Pleasant, cooperative, takes direction well; excellent interpersonal and communication skills.
- Good manners, proper personal hygiene, positive attitude, and promptness.
- Ability to perform under pressure in a high-volume restaurant setting.
- Able to interact verbally and listen attentively to guests, co-workers, and supervisors.
- High school diploma, equivalency degree or related experience.
- Able to stand and maintain fast-paced mobility for entire shift.
- Able to lift, bend, kneel, stoop, squat, push and pull.
- Able to frequently lift chairs, adjust tables and lift trays weighing up to 50 pounds.
- Capable of repetitive hand and wrist motion.
What We Do
Established in 1977 and headquartered in Boston, Smith & Wollensky is America's premier fine dining steakhouse. The company is dedicated to providing unparalleled hospitality, specializing in USDA Prime dry-aged steaks and premium seafood. It operates multiple iconic locations across the United States and internationally, offering a memorable dining experience complemented by an acclaimed wine list.
