Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Job Title: Business Training Specialist
Location: Fontana, California, City of Industry, California or Perth Amboy, New Jersey
Annual Base: $70,304 - $100,000 + Annual Bonus
Job Type: Full-Time
What You'll Do:
- Responsible for establishing and improving the training and capability enhancement system for the Americas region. Based on regional business development and talent capability needs, establish training management mechanisms, annual/monthly training plans, and related standard processes to promote the standardized and systematic implementation of training.
- Work closely with various business departments to plan and drive the implementation of various training projects based on business development and personnel capability enhancement needs, including new employee training, business skill training, and specialized capability improvement. Coordinate needs surveys, solution design, course scheduling, instructor coordination, and training implementation to ensure the effective delivery of training projects.
- Establish a training effectiveness evaluation and tracking mechanism. Evaluate training effectiveness through training satisfaction, exam results, business performance, and training feedback. Conduct regular project reviews to continuously optimize training content and implementation methods, promoting the conversion of training results into business capabilities.
- Responsible for the training course system and internal instructor resource construction for the Americas region. Drive the conversion of business knowledge, best practices, and standard operating procedures into courses, cases, question banks, and training materials. Establish and continuously improve the internal instructor mechanism and training resource library.
- Responsible for the standardized management and continuous updating of training materials, course records, exam results, and employee training files. Promote the online and standardized archiving of training data and materials to improve training management efficiency and traceability.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
