Business Technology Solutions Consultant - CMC

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Supply Chain Consultant - Chemistry Manufacturing & Controls
ZS's Technology group focuses on scalable strategies, assets and accelerators that deliver to our clients enterprise-wide transformation via cutting-edge technology. We leverage digital and technology solutions to optimize business processes, enhance decision-making, and drive innovation. ZS is looking to hire a Business Technology Solutions Consultant in ZS' Supply Chain and Manufacturing practice with experience in pharmaceutical drug development and tech transfer. The primary responsibility of this role is to deliver projects in the pharmaceutical CMC development area for ZS clients. The successful candidate will leverage their expertise in using and implementing digital laboratory systems such as Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN), and ensuring GLP-compliant solutions to support CMC workflows; along with supporting Digital and Technology advisory, Product and Platform development and Data, Analytics and AI implementation.
What you'll bring:

• Support clients in implementing and optimizing digital laboratory systems (e.g., LIMS, ELN) and ensuring GLP-aligned data management practices within CMC development workflows
• Configuring and deploying LIMS for sample management, workflow automation, and regulatory reporting
• Implementing and integrating ELN for standardized documentation and cross-team collaboration
• Ensure GLP compliance by maintaining audit readiness, data integrity, and regulatory alignment
• Partner with scientists, quality, and IT teams to digitize and scale laboratory workflows
• Validate and ensure compliance of laboratory informatics and data management solutions with industry standards and regulatory expectations
• Undertake and oversee complete ownership in accomplishing activities and assigned responsibilities across all phases of project lifecycle to solve business problems across multiple client engagements and programs.
• Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely delivery of projects and programs.
• Collaborate with other team members across functions to leverage expertise and ensure seamless transitions; Exhibit flexibility in undertaking new and challenging problems and demonstrate excellent task management.
• Create project outputs such as business case development, solution vision and design, user requirements, prototypes, and technical architecture (if needed), test cases, and operations management.
• Assign tasks across teams and assess timely status for project progress
• Bring Consulting mindset in problem solving, innovation by leveraging technical and business knowledge/ expertise and collaborate across other teams.
• Guide teams to build complex solutions using Programing languages, ETL service platform, etc.
• Upskill on technologies and concepts relevant to solve client problems across modalities
• Discuss and determine with clients which specific data may be best utilized in order to perform the necessary analysis
• Evaluate, assess and analyze the data necessary to provide solutions to the clients' particular business information needs
• Be available for clients during regular working hours

What You'll Bring:

• Bachelor's (and often graduate) degree in Chemical Engineering, Mechanical Engineering, Chemistry, Computer Science, Biotechnology or similar degree
• 6-8 years of experience working in a pharmaceutical CMC organization
• Hands-on experience with at least one of the functions in CMC development such as Process Chemistry, Process Engineering, Formulation, and Analytical Chemistry
• Knowledge of key concepts including unit operations, processes, quality by design (QbD), tech transfer, process validation, quality attributes, and regulatory milestones across pharma development
• Understanding of the different data and information systems such as ELN, LIMS, ERP systems, and LCM or PLM systems, and experience in implementing and optimizing these systems
• Proven experience in embedding GLP-compliant practices in these systems to ensure data integrity, regulatory readiness, and efficiency in CMC workflows by maintaining audit readiness, data integrity, and regulatory alignment
• Experience partnering with scientists, quality, and IT teams to digitize and scale laboratory workflows
• Understanding of the CMC related regulatory submission requirements
• Solid understanding of drug manufacturing validation principles and compliance requirements.
• Solid experience in system validation and qualification protocols in GxP environments, ensuring compliance with industry standards and regulatory requirements.
• Experience presenting to senior leaders, executives, and audiences with CMC backgrounds
• Ability to lead multiple workstreams and demonstrate effective time and project management skills
• Experience with at least one tech transfer, exposure to analytics, AI and/or technology implementation in CMC preferred
• Strong ability to identify data anomalies, design data validation rules, and perform data cleanup to ensure high-quality data.
• Project management and task planning experience, ensuring smooth execution of deliverables and timelines.
• Strong communication and interpersonal skills to collaborate with both technical and non-technical teams.
• Experience with automation testing
• High motivation, good work ethic, maturity and personal initiative.
• Self-discipline for planning and organizing tasks

Additional skills:

• Capable of managing a virtual global team for the timely delivery of multiple projects
• Experienced in analyzing and troubleshooting interactions between databases, operating systems, and applications
• Travel to global offices as required to collaborate with clients and internal project teams

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
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Find Out More At:
www.zs.com