Steel Dynamics, Inc

Business Systems Specialist

Posted 2 Days Ago

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Fort Wayne, IN, USA

In-Office

Entry level

Manufacturing

The Role

Administers Salesforce, including security, configuration, data governance, reporting, dashboards, and integrations. Gathers requirements, improves business processes, supports technology enhancements, trains users, and coordinates vendors. Also manages the organization’s website, social media, digital communications, marketing content, recruitment marketing, community engagement, sponsorships, and events while maintaining brand consistency.

Summary Generated by Built In

Overview

This position drives operational efficiency through technology, process improvement, and strategic digital engagement while supporting cross-functional initiatives that advance organizational objectives.

Responsibilities

Serve as the primary administrator and internal resource for Salesforce.

Manage platform administration, security, configuration, and data governance.

Support declarative development and collaborate on custom development and integrations.

Gather business requirements and lead business systems enhancements.

Develop reports, dashboards, KPIs, and analytics to support operational and commercial decision-making.

Analyze business processes and identify opportunities for continuous improvement.

Partner with business leaders, IT, and external vendors to implement technology solutions.

Provide user training, documentation, and ongoing system support.

Manage the organization's website, social media platforms, and digital content.

Plan, publish, and evaluate digital communications and engagement initiatives.

Maintain brand consistency across corporate communications and marketing materials.

Support recruitment marketing, community engagement, sponsorships, and organizational events.

Coordinate with internal stakeholders and external partners on digital and marketing initiatives.

Qualifications

Bachelor’s degree in Business or related field.

Salesforce Business Analysis and/or Salesforce Admin cert preferred.

Working knowledge of business systems, reporting, and process improvement

Previous CRM experience preferred.

Experience administering Salesforce or similar CRM platforms preferred.

Strong analytical, organizational, and problem-solving skills.

Experience managing digital platforms, websites, or corporate communications is preferred.

Excellent communication and cross-functional collaboration skills

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

Skills Required

Bachelor’s degree in Business or a related field
Working knowledge of business systems, reporting, and process improvement
Strong analytical, organizational, and problem-solving skills
Excellent communication and cross-functional collaboration skills
Salesforce Business Analyst and/or Salesforce Administrator certification
Previous CRM experience
Experience administering Salesforce or similar CRM platforms
Experience managing digital platforms, websites, or corporate communications

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The Company

HQ: Fort Wayne, IN

4,239 Employees

Year Founded: 1993

What We Do

Steel Dynamics is one of the largest domestic steel producers and metals recyclers in the United States, based on estimated annual steelmaking and metals recycling capability, with facilities located throughout the United States, and in Mexico. Steel Dynamics produces steel products, including hot roll, cold roll, and coated sheet steel, structural steel beams and shapes, rail, engineered special-bar-quality steel, cold finished steel, merchant bar products, specialty steel sections and steel joists and deck. In addition, the company produces liquid pig iron and processes and sells ferrous and nonferrous scrap.