Business Systems & Operations Analyst, Supply Chain

Posted 2 Days Ago
Austin, TX, USA
In-Office
90K-100K Annually
Mid level
eCommerce • Fashion • Retail
The Role
Owns the business operations of a product lifecycle management platform and vendor compliance system. Responsibilities include defining workflows and data standards, managing compliance records, coordinating product development calendars and bills of materials, overseeing integrations with ERP and downstream systems, conducting testing and audits, resolving data issues, and providing user access, training, and documentation.
Summary Generated by Built In

Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.

Tecovas is looking for a Supply Chain Business Systems & Operations Analyst to own and improve the systems, data, and processes that power our product lifecycle and vendor compliance work. Reporting directly to the Manager, Supply Chain Business Systems & Operations, you will serve as the business owner of our product lifecycle management platform, build our vendor compliance system of record, and partner across Supply Chain, Merchandising, Product Development, and Tech to keep critical product data accurate and connected.

This role is required to be based in Austin, TX. Candidates must either be currently located in or willing to relocate to Austin, TX.

What you’ll do:

  • Own the product lifecycle management (PLM) platform from the business side, gathering requirements, prioritizing enhancements, and defining workflows, fields, naming, and taxonomy.
  • Build and maintain the vendor compliance system of record, including document intake, verification, storage, status, expiration, renewals, exceptions, audit reports, and corrective action plans.
  • Consolidate existing vendor compliance records into a verified baseline and establish clear standards for what must be on file by partner type.
  • Build and execute test plans for system changes, lead user acceptance testing, and document release notes, known issues, and workarounds.
  • Own the Time & Action calendar and support Product Development with milestone templates, seasonal setup, style data, and bill-of-materials completeness.
  • Govern product data standards and run regular data-quality audits to resolve issues before they impact integrations, launches, or product pages.
  • Own business-side integrations between the PLM and downstream systems, monitoring data flows, troubleshooting discrepancies, and partnering with Tech on field mappings and technical issues.
  • Own user access, support, training, and documentation, while identifying and fixing the root cause of recurring system issues.

Experience we’re looking for:

  • 3-5 years of experience as a business systems analyst, PLM administrator, product data manager, or similar role.
  • Hands-on experience owning and configuring a PLM platform such as WFX, Centric, PTC FlexPLM, Bamboo Rose, or a comparable system.
  • Experience building or managing a structured records process, including document requirements, storage, status, expiration, and renewal.
  • Experience gathering requirements, leading user acceptance testing, rolling out system changes, and creating clear documentation and training.
  • Working knowledge of how a PLM connects to an ERP and other downstream business systems.
  • Familiarity with Time & Action calendars and bills of materials in a product development environment.
  • Strong data skills, including SQL or advanced spreadsheet capabilities.
  • Bonus points for apparel, footwear, or consumer products experience, and familiarity with NetSuite.

What you bring to the table:

  • You are highly organized and attentive to detail, especially when it comes to records, dates, data quality, and follow-through.
  • You can translate business needs into clear requirements and communicate effectively with both technical and non-technical partners.
  • You are comfortable owning a high-impact system and making thoughtful decisions about processes, priorities, and data standards.
  • You approach support with a problem-solving mindset and look for the root cause of recurring issues rather than treating them as one-off tickets.
  • You write clear, practical documentation that people can actually use.

Full Time Benefits & Perks:

  • We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
  • 401(k) match
  • Paid Parental Leave
  • Flexible PTO policy
  • Corporate wellness program
  • Competitive salary - $90,000-100,000/annum (commensurate with experience)
  • Eligibility to participate in Corporate Bonus Program
  • Generous employee discounts!

About Us:

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

 Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

Skills Required

  • 3-5 years of experience as a business systems analyst, PLM administrator, product data manager, or similar
  • Hands-on experience owning and configuring a PLM platform such as WFX, Centric, PTC FlexPLM, Bamboo Rose, or comparable
  • Experience building or managing structured records processes involving document requirements, storage, status, expiration, and renewal
  • Experience gathering requirements, leading user acceptance testing, rolling out system changes, and creating documentation and training
  • Working knowledge of PLM connections to ERP and other downstream business systems
  • Familiarity with Time & Action calendars and bills of materials in a product development environment
  • Strong data skills, including SQL or advanced spreadsheet capabilities
  • Apparel, footwear, or consumer products experience
  • Familiarity with NetSuite
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The Company
HQ: Austin, Texas
1,100 Employees
Year Founded: 2015

What We Do

Tecovas is revolutionizing the western industry as the first digitally-native brand. We design, make, and sell incredibly high-quality footwear & accessories 100% directly to customers at unbeatable value. We are the fastest-growing western brand in the country and one of the most successful digitally-native brands to date.

Why Work With Us

Our primary mission is to ensure an incredible customer experience - from product quality to online experience to post-purchase service. Hand-in-hand with that mission is our goal to provide the best job experience our employees have ever had: unbeatable development opportunities, exciting consumer product experience, and a mission-driven culture.

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