Enterprise Platform Coordinator

Reposted 8 Days Ago
2 Locations
In-Office
70K-100K Annually
Mid level
Fintech
The Role
Administer and govern 13 enterprise platforms supporting workflow automation, document intelligence, APIs, data visualization, and collaboration. Responsibilities include SDLC change management, UAT and releases, documentation, platform health reviews, citizen developer support, incident triage, workflow monitoring, API and credential governance, requirements analysis, and user training. The role requires SharePoint administration, API troubleshooting, SQL, identity concepts, and experience in Agile environments.
Summary Generated by Built In
Axos Bank

Target Range:

$70,304.00 /Yr. - $100,000.00 /Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

This role will be located at our HQ in San Diego CA. or Centennial CO. location. Remote is not available.
Axos Bank is looking for a hands-on, detail-oriented team member to join our Center of Excellence. The majority of your day-to-day work will be in data visualization and workflow automation tools, with additional exposure across document intelligence and digital collaboration platforms. You'll work directly inside these tools, helping business teams solve real process problems and making sure the people building on these platforms have the support and guidance they need to do it well.
We're looking for someone technically curious, quick to pick up new systems, and comfortable working across business teams, developers, and governance requirements.

This position is not eligible for employment visa sponsorship now or in the future. Candidates must be authorized to work in the United States on a permanent basis. Individuals requiring current or future sponsorship, including F-1 OPT, STEM OPT, H-1B, TN, E-3, O-1, or other employment-based visa sponsorship, are not eligible for this position.

Responsibilities:

Build & Support

  • Get hands-on in the platforms and configure workflows, troubleshoot issues, and help ship changes through the software development lifecycle
  • Act as the platform-side point of contact for Tableau, handling changes at a platform level, resolving support issues, monitoring health, and keeping governance requirements clear for developers
  • Monitor automation runs and exception logs; jump on alerts and help run down root cause
  • Sit in on requirements calls with business teams and help translate what they need into a working automation or configuration

Developer Enablement

  • Help onboard new users building on the platforms, at varying levels of technical access
  • Review workflows before they go live and give developers clear, practical feedback to help them get it right

Platform Health

  • Keep runbooks and quick-reference docs current as things change
  • Help pull together periodic platform health snapshots — usage, performance, license utilization — for leadership

Requirements:

  • Bachelor's degree
  • 1+ years of experience in a business systems analyst, platform support, or IT operations role
  • Experience with or exposure to Tableau (or a comparable BI/data viz platform) from a platform/administration angle, not just as an end user
  • Strong communication skills, comfortable explaining technical and governance requirements to non-technical people
  • Some exposure to REST APIs, JSON, or scripting (SharePoint/PowerShell, SQL, or similar) is a plus, but not a blocker
  • Bonus: exposure to Agile/Scrum, regulated industries (financial services, healthcare), or SSO/identity concepts (Entra ID, SAML, OIDC)

Axos Employee Benefits May Include:

  • Medical, Dental, Vision, and Life Insurance

  • Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)

  • HSA or FSA account and other voluntary benefits

  • 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan

  • Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

IER Right to Work Poster (English/Spanish)

E-Verify Participation Poster (English/Spanish)

Skills Required

  • Bachelor's degree
  • 3+ years of experience in a business systems analyst, platform administrator, or IT operations role
  • 1+ year working within an Agile/Scrum environment
  • Experience in a regulated industry such as financial services, healthcare, or equivalent
  • Hands-on experience with one or more low-code/no-code platforms such as n8n, Automation Anywhere, Decisions, Formstack, DocuSign, Tableau, or equivalent
  • Experience administering SharePoint Online, including permissions management, PnP PowerShell scripting, and library governance
  • Working knowledge of REST APIs, webhooks, and JSON/XML data structures
  • Ability to read and troubleshoot API payloads without developer support
  • Basic SQL proficiency for log analysis, data validation, and audit reporting
  • Understanding of SSO and identity concepts, including Entra ID, SAML, and OIDC
  • Understanding of RBAC design patterns
  • Exposure to secrets management and credential governance practices such as Delinea or CyberArk

Axos Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axos Bank and has not been reviewed or approved by Axos Bank.

  • Healthcare Strength — Health coverage includes medical, dental, and vision with multiple plan choices, plus HSA/FSA options and an Employee Assistance Program. Employer HSA contributions and extras like pet insurance and onsite fitness centers at some locations expand the wellness offering.
  • Leave & Time Off Breadth — Time off includes around 15 days of vacation for new hires, paid sick leave, and up to 11 company holidays annually. Availability of certain perks and holiday specifics can vary by location or subsidiary, but the baseline PTO/holiday combination is broadly competitive.
  • Retirement Support — A 401(k) with company match is offered alongside additional financial programs like a 529 plan, employee mortgage loans, and banking/trading perks. Automatic enrollment and structured matching underscore tangible retirement support for longer‑tenured employees.

Axos Bank Insights

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The Company
HQ: San Diego, CA
1,001 Employees
Year Founded: 2000

What We Do

Axos is a technology-driven financial services company providing a diverse and ever-growing range of innovative products and services for personal, business and institutional clients nationwide. Powered by exceptional team members, a clearly defined set of values and a culture that is both meritocratic and self-governing, we are transforming banking as we know it. Our mission is summed up in two words: Banking Evolved. Banking Evolved means providing products and services that are technologically superior to our competitors and that offer our customers an unbeatable value proposition. Banking Evolved means continuously innovating and excelling in the following areas: • The incubation, creation and deployment of new businesses and tools that best serve our customers; • The evolution, optimization, delivery, distribution and marketing of our products; • The harnessing of data and technology to manage our business most effectively and efficiently; and • The development and engagement of our team members. To be part of the Axos team is to live our values as your own, to work with a strong sense of individual purpose and to embody a commitment to the shared success of our business. As a meritocracy, we believe that success is earned. We reward individuals on the basis of their achievements. As a self-governing organization, we derive strength from the internal resourcefulness of each individual. We emphasize independence, goal-setting and personal accountability.

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