We are seeking a highly analytical, technically conversant Business Systems Analyst (BSA) to support enterprise application modernization development, governance, and technology strategy initiatives.
This position serves as a bridge between business stakeholders, project management, solution architects, developers, and technical teams. The role requires someone who can move comfortably between detailed application requirements analysis to broader initiatives involving requirements, technical documentation, processes and procedures, and governance.
While we work within the Agile Scrum framework, this is not primarily a Scrum facilitation or backlog-management position. The successful candidate must be a hands-on analyst who can navigate from writing proper user stories and requirements, to strong independent writer who can investigate complex subjects, synthesize information from multiple sources, identify gaps, engage the appropriate subject-matter experts, and transform incomplete or fragmented information into clear, accurate, professional work products.
Responsibilities include:
- Facilitate requirements sessions with business users, subject-matter experts, technical teams, and stakeholders.
- Ask probing follow-up questions to uncover business rules, data requirements, dependencies, assumptions, exceptions, and decision points.
- Independently identify gaps and areas requiring further analysis.
- Develop epics, features, user stories, business rules, and detailed acceptance criteria.
- Ensure requirements contain sufficient information to support development and testing.
- Develop current-state and future-state process models.
- Create detailed workflows; swim lane diagrams, process diagrams, current-future state diagrams, and other analytical artifacts.
- Analyze how data elements and business conditions drive application behavior and workflows.
- Work closely with architects and developers when requirements require deeper technical investigation.
- Maintain traceability between requirements, development, testing, and business outcomes.
Required Qualifications
- *Active Secret Security Clearance or higher*
- Bachelor's degree in Information Systems, Business, Computer Science, Systems Engineering
- 5+ years of experience as a Business Systems Analyst, Systems Engineer, Senior Business Analyst, Systems Analyst, Functional Analyst, or similar position supporting technology initiatives.
- Demonstrated experience supporting software or enterprise application development.
- Strong requirements elicitation and analytical skills.
- Demonstrated ability to independently develop detailed requirements and user stories.
- Strong understanding of business processes, workflows, business rules, and functional system behavior.
- Experience developing detailed process flows and workflow diagrams.
- Exceptional professional and technical writing skills.
- Demonstrated ability to develop substantial documentation from limited initial information.
- Strong research and information-synthesis capabilities.
- Ability to understand and communicate complex technical concepts.
- Ability to communicate effectively with executives, business stakeholders, developers, architects, and other technical personnel.
Preferred Qualifications
- Microsoft Power Platform experience.
- Experience with Power Apps, Dataverse, Power Automate, Power BI, and SharePoint.
- Experience modernizing legacy enterprise applications.
- Experience developing governance frameworks, policies, procedures, or technology standards.
- Experience developing SOPs and technical documentation.
- Experience with application lifecycle management and enterprise technology governance.
- Experience working directly with solution architects and development teams.
Skills Required
- Active Secret security clearance or higher
- Bachelor's degree in Information Systems, Business, Computer Science, or Systems Engineering
- 5+ years of experience as a Business Systems Analyst, Systems Engineer, Senior Business Analyst, Systems Analyst, Functional Analyst, or similar technology-focused role
- Experience supporting software or enterprise application development
- Strong requirements elicitation and analytical skills
- Ability to independently develop detailed requirements and user stories
- Strong understanding of business processes, workflows, business rules, and functional system behavior
- Experience developing detailed process flows and workflow diagrams
- Exceptional professional and technical writing skills
- Ability to develop substantial documentation from limited initial information
- Strong research and information-synthesis capabilities
- Ability to understand and communicate complex technical concepts
- Ability to communicate effectively with executives, business stakeholders, developers, architects, and technical personnel
- Microsoft Power Platform experience
- Experience with Power Apps, Dataverse, Power Automate, Power BI, and SharePoint
- Experience modernizing legacy enterprise applications
- Experience developing governance frameworks, policies, procedures, or technology standards
- Experience developing SOPs and technical documentation
- Experience with application lifecycle management and enterprise technology governance
- Experience working directly with solution architects and development teams
What We Do
Established in 2004, TrueTandem is a consulting services organization focused on the rapid deployment and adoption of Microsoft technologies and solutions. The company offers a full array of services from infrastructure to application development. Current job offerings can be found here: https://jobs.lever.co/truetandem TrueTandem's mission is to help customers quickly realize and leverage the value of their technology investments, become more efficient and self-sufficient. TrueTandem's management team has over 50 years of collective work experience as former Microsoft employees. The team understands the technology and culture to get the most out of client's relationships with and investments in Microsoft. TrueTandem knows how to navigate a large organization while offering the agility of a small company. A Certified Small Business and Gold-Certified Managed Microsoft Partner, TrueTandem's reputation for outstanding work in the public and the private sectors has earned them the respect of government entities, fortune 500 companies, associations and software partners around the world. Large and small organizations trust TrueTandem with their mission-critical deployments and solutions. TrueTandem thrives on delivering quality projects for our customers with their core statement, "we just get it done!"
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