Target Range:
$70,304.00 /Yr. - $100,000.00 /Yr.Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 10%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
About This Job
Axos Bank is seeking a Business Systems Analyst to join the Centers of Excellence (CoE) within Enterprise Solutions. This role is responsible for the day-to-day administration, governance, and operational health of 13 enterprise platforms spanning workflow automation, document intelligence, API management, data visualization, and digital collaboration. The ideal candidate is a technically curious, process-oriented professional who can translate business needs into platform configurations, enforce governance standards across the software lifecycle, and serve as a trusted resource for citizen developers and business unit partners alike.This role will be located at our HQ in San Diego CA. or Centennial CO. location. Remote is not available.
- Enforce software development lifecycle (SDLC) disciplines for all platform changes, including intake triage, UAT coordination, and production release management via ServiceNow and Azure DevOps
- Maintain platform runbooks, SOPs, governance policies, and configuration documentation; keep documentation current following every production change
- Conduct periodic platform health reviews covering performance, license utilization, storage, and configuration drift; produce reports for CoE leadership
- Support the Citizen Developer program by onboarding Builder and Publisher tier users, conducting workflow design reviews, and enforcing governance policies prior to production promotion
- Triage automation failures and platform incidents; perform root cause analysis and document resolutions in ServiceNow
- Assist business units in translating process requirements into automation designs; escalate complex builds to senior engineers
- Monitor workflow execution queues, exception logs, and Splunk dashboards for anomalies; respond to alerts within defined SLA windows
- Maintain integration credentials, API keys, and secrets management
- Develop and deliver training materials, onboarding guides, and quick-reference documentation for platform end users
- Participate in intake calls and requirements discussions to assess feasibility, estimate effort, and route requests through the correct CoE intake channel (ServiceNow, ADO, or PMO)
- Bachelor’s degree
- 3+ years of experience in a business systems analyst, platform administrator, or IT operations role
- 1+ year working within an Agile/Scrum environment
- Experience in a regulated industry (financial services, healthcare, or equivalent) preferred
- Hands-on experience with one or more low-code/no-code platforms such as n8n, Automation Anywhere, Decisions, Formstack, DocuSign, Tableau or equivalent
- Demonstrated experience administering SharePoint Online including permissions management, PnP PowerShell scripting, and library governance
- Working knowledge of REST APIs, webhooks, and JSON/XML data structures; ability to read and troubleshoot API payloads without developer support
- Basic SQL proficiency; able to write queries for log analysis, data validation, and audit reporting
- Understanding of SSO/identity concepts (Entra ID, SAML, OIDC) and RBAC design patterns
- Exposure to secrets management and credential governance practices (Delinea/CyberArk or equivalent) a plus
Axos Employee Benefits May Include:
Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
About Axos
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test:
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
E-Verify and Right to Work Notices
Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
IER Right to Work Poster (English/Spanish)
E-Verify Participation Poster (English/Spanish)
Skills Required
- Bachelor's degree
- 3+ years experience as a business systems analyst, platform administrator, or IT operations role
- 1+ year working within an Agile/Scrum environment
- Hands-on experience with one or more low-code/no-code platforms (e.g., n8n, Automation Anywhere, Decisions, Formstack, DocuSign, Tableau)
- Demonstrated experience administering SharePoint Online including permissions management and PnP PowerShell scripting
- Working knowledge of REST APIs, webhooks, and JSON/XML data structures; ability to read and troubleshoot API payloads
- Basic SQL proficiency for log analysis, data validation, and audit reporting
- Understanding of SSO/identity concepts and RBAC design patterns (Entra ID, SAML, OIDC)
- Experience in a regulated industry (financial services, healthcare, or equivalent)
- Exposure to secrets management and credential governance practices (Delinea, CyberArk, or equivalent)
- Familiarity using ServiceNow and Azure DevOps for intake, UAT coordination, and release management
- Ability to pass pre-employment credit check, criminal background check, and drug screen (including marijuana)
- Must be able to work on-site at Axos HQ in San Diego, CA or Centennial, CO (remote not available)
Axos Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axos Bank and has not been reviewed or approved by Axos Bank.
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Healthcare Strength — Health coverage includes medical, dental, and vision with multiple plan choices, plus HSA/FSA options and an Employee Assistance Program. Employer HSA contributions and extras like pet insurance and onsite fitness centers at some locations expand the wellness offering.
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Leave & Time Off Breadth — Time off includes around 15 days of vacation for new hires, paid sick leave, and up to 11 company holidays annually. Availability of certain perks and holiday specifics can vary by location or subsidiary, but the baseline PTO/holiday combination is broadly competitive.
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Retirement Support — A 401(k) with company match is offered alongside additional financial programs like a 529 plan, employee mortgage loans, and banking/trading perks. Automatic enrollment and structured matching underscore tangible retirement support for longer‑tenured employees.
Axos Bank Insights
What We Do
Axos is a technology-driven financial services company providing a diverse and ever-growing range of innovative products and services for personal, business and institutional clients nationwide. Powered by exceptional team members, a clearly defined set of values and a culture that is both meritocratic and self-governing, we are transforming banking as we know it. Our mission is summed up in two words: Banking Evolved. Banking Evolved means providing products and services that are technologically superior to our competitors and that offer our customers an unbeatable value proposition. Banking Evolved means continuously innovating and excelling in the following areas: • The incubation, creation and deployment of new businesses and tools that best serve our customers; • The evolution, optimization, delivery, distribution and marketing of our products; • The harnessing of data and technology to manage our business most effectively and efficiently; and • The development and engagement of our team members. To be part of the Axos team is to live our values as your own, to work with a strong sense of individual purpose and to embody a commitment to the shared success of our business. As a meritocracy, we believe that success is earned. We reward individuals on the basis of their achievements. As a self-governing organization, we derive strength from the internal resourcefulness of each individual. We emphasize independence, goal-setting and personal accountability.
