Job Description
This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or Green Card Holder
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. We’re looking for a Business Systems Analyst – Robotic Process Automation to join our ever-evolving Corporate Applications team and help us unleash the potential of every business.
About the role and team:
The Corporate Applications team is a centralized function that will help manage and maintain all applications in use across Worldpay. We will partner with all business and technology teams to ensure Worldpay are maximizing the applications' functionality. The team are aligned to business functions and work in partnership with other Worldpay Technology Services teams. This role will be instrumental in identifying automation opportunities, gathering business requirements, and collaborating with cross-functional teams to deliver scalable and secure automation solutions that enhance operational efficiency and compliance.
What you'll own as the Business Analyst II
Process Discovery & Analysis
Conduct workshops with business stakeholders to identify automation candidates across finance, compliance, and operations.
Document current-state workflows and pain points; define future-state RPA-enabled processes.
Requirements Gathering
Translate business needs into functional and technical requirements for RPA bots.
Collaborate with developers to ensure alignment between business goals and automation design.
ServiceNow RPA Hub Enablement
Support configuration and deployment of ServiceNow RPA components including Desktop Design Studio, Attended/Unattended Runtime, and Login Agent.
Assist in setting up Chrome extensions, certificates, and integration points with third-party systems.
Governance & Compliance
Participate in RPA governance meetings to ensure alignment with security, audit, and risk protocols.
Maintain documentation for process validation, exception handling, and audit trails.
Testing & UAT
Facilitate user acceptance testing (UAT) and validate bot performance against business KPIs.
Coordinate defect tracking and resolution with development teams.
Stakeholder Engagement
Act as a liaison between business units, IT, and external partners (e.g., Centric Consulting).
Provide regular updates to leadership on automation progress, blockers, and ROI.
What you’ll bring
Bachelor’s degree in Business Information Systems, or related field or equivalent years of education and experience
3+ years of experience as a Business Analyst in automation or digital transformation projects.
Strong understanding of process mapping tools and methodologies (e.g., BPMN, Visio).
Excellent communication and stakeholder management skills.
It’s a bonus if you have
Hands-on experience with ServiceNow RPA Hub, including bot deployment and runtime configuration.
Familiarity with FinTech processes such as VAT recovery, invoice compliance, and financial reporting.
Strong understanding of process mapping tools and methodologies
About the team
To learn more about our winning teams, check out our world-class teams that own it every day.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
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Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Top Skills
What We Do
Need to close complex deals with innovative solutions and dedicated service? Our payment solutions help further the average life of merchants, getting you a better bottom line.
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