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Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
As a Senior Associate Business Systems Analyst, you will help advance how the organization measures, governs, communicates, and acts on IT performance. You will support the IT Governance Committee by coordinating high-quality materials, documenting decisions, and tracking actions, while also supporting the IT Metrics Portal and strengthening IT governance metrics through automation and AI.
This role requires an analytical and detail-oriented professional who can translate business needs into clear requirements, coordinate across business and technology teams, and help ensure governance processes and reporting are accurate, effective, and aligned with leadership priorities.
Your Primary Responsibilities:
- Gather and document business requirements, user stories, acceptance criteria, test cases, and process documentation for IT Metrics Portal and Power BI enhancements.
- Partner with business, data, and technology teams to prioritize and deliver improvements to portal functionality, usability, and reporting.
- Maintain clear documentation of enhancement priorities, requirements, decisions, testing results, and deliverables.
- Support the annual IT Governance Metrics Refresh and ongoing improvement of metric objectives, calculations, data sources, ownership, targets, and reporting requirements.
- Analyze metrics to identify trends, risks, data quality concerns, and improvement opportunities.
- Lead metric review sessions and working groups to define meaningful measures aligned with IT processes, risks, and outcomes.
- Research industry practices and emerging approaches to IT performance measurement.
- Identify and test opportunities to use automation and AI to improve metric collection, validation, analysis, and reporting, with appropriate controls and human oversight.
- Develop executive-ready presentations and communicate insights and recommendations to technical, non-technical, and senior leadership audiences.
- Coordinate IT Governance Committee agendas, materials, timelines, and presenter submissions.
- Track committee decisions and actions through completion and maintain accurate governance records.
- Support committee assessments, charter and policy reviews, control testing, audits, and regulatory requests.
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Manage work through JIRA and Agile practices, ensuring transparency, consistency, and timely delivery.
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Analyze metrics and information to identify trends, data quality concerns, and improvement opportunities
- Translate business needs into clear requirements for reporting and portal enhancements
- Coordinate work across business, data, technology, and governance teams
- Communicate effectively with technical, non-technical, and senior leadership stakeholders
- Organize work, manage competing priorities, and follow through on commitments
- Maintain accurate documentation of requirements, decisions, actions, and governance outcomes
- Apply automation and AI solutions to improve reporting, analysis, and business processes
- Support IT governance, risk, audit, and regulatory activities
- Demonstrate strong judgment, attention to detail, and problem-solving skills
- Identify and advance opportunities for continuous improvement
- Coordinate committee agendas, presentations, timelines, and stakeholder submissions
- Translate complex IT topics into concise, meaningful information for executive audiences
- Facilitate discussions and working sessions to gather input, resolve open questions, and drive alignment
- Develop executive-ready presentations that communicate key insights, risks, and recommendations
- Partner with management and senior leaders to prepare decision-ready materials for it Governance Committee
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
Learn more about Clearance and Settlement by clicking here.
About the TeamServes as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.
Skills Required
- Minimum of 6 years of related experience
- Bachelor's degree or equivalent experience
The Depository Trust & Clearing Corporation (DTCC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Depository Trust & Clearing Corporation (DTCC) and has not been reviewed or approved by The Depository Trust & Clearing Corporation (DTCC).
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Healthcare Strength — Medical, dental, and vision coverage are comprehensive and include mental health support, in-network preventive care, and company-supported HSA/FSA options. Company HSA contributions plus life, AD&D, and disability coverage further reinforce depth of protection.
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Retirement Support — A 401(k) with company matching and references to pension-related benefits provide meaningful long-term savings support. Charitable contribution matching and financial-planning resources complement the core retirement offerings.
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Parental & Family Support — Generous parental leave, adoption assistance, childcare benefits, and dependent care FSAs indicate strong support for families. Back-up care and specialized family health programs are highlighted as part of the package.
The Depository Trust & Clearing Corporation (DTCC) Insights
What We Do
With over 45 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 21 locations around the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm simplifies the complexities of clearing, settlement, asset servicing, data management, data reporting and information services across asset classes, bringing increased security and soundness to financial markets. In 2021, DTCC’s subsidiaries processed securities transactions valued at nearly U.S. $2.4 quadrillion. Its depository provides custody and asset servicing for securities issues from 177 countries and territories valued at U.S. $87.1 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes 16 billion messages annually. To learn more, please visit us at www.dtcc.com.
