With Audinate, you’ll find your connection to the world of sound and vision.
We lead the world in AV networking media to pioneer the way people see and hear. Our products seamlessly manage hundreds of audio and video channels with one network, making us the industry standard. You’ll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, and even a 900-year old cathedral featured in Harry Potter.
Our core values are the foundation of everything we do: Excellence, Courage, Integrity, Innovation, and Teamwork.
If this resonates with you, this is the place for you.
What you’ll experience with usWho we're looking for
What you'll be doing
- Own the day-to-day administration of DocuSign, Jira, Confluence and Mural for our global teams, making sure they run smoothly and help people get their work done.
- Grow your portfolio over time, bringing new collaboration and productivity platforms under your care and applying the same high standards for access, configuration and governance.
- Manage the full user lifecycle, from onboarding and offboarding to permissions, groups and licences, so everyone has the right access at the right time.
- Support and improve integrations with our wider systems, including DocuSign with Salesforce, and Jira and Confluence with Microsoft 365 and Zendesk.
- Evaluate, test and roll out Atlassian Marketplace apps and other add-ons, working with stakeholders on upgrades and licensing.
- Be the go-to person for platform support, troubleshooting and resolving issues quickly and working with vendors when needed.
- Keep our platforms secure and cost-effective through regular access reviews, licence audits and permission clean-ups.
- Partner with teams across the business to understand their needs, spot inefficiencies and deliver improvements that make a real difference.
- Work with the Business Systems Manager and our vendors on renewals, support cases and platform changes.
- Provide backup support across other Business Systems platforms, broadening your experience and helping the team during busy periods and absences.
What we're looking for
- A degree in Information Systems, Computer Science, Business or a related field, or equivalent practical experience.
- 1-3 years' experience in a system or platform administration role, or something similar.
- Hands-on experience administering Jira and Confluence Cloud.
- Experience administering DocuSign and Mural, or similar e-signature and visual collaboration tools.
- A solid grasp of permission models, user access management and security best practice.
- Confidence configuring workflows, automation rules and templates.
- A good understanding of how systems connect, including integrations, APIs, SSO and data flows.
- A curious, analytical mindset and a knack for getting to the bottom of problems.
- Sharp attention to detail.
- Clear, friendly communication skills and the ability to explain technical concepts to non-technical colleagues.
- The ability to juggle multiple priorities and support requests in a fast-paced environment.
- Experience working in an Agile environment.
- Strong Microsoft Excel skills.
Skills Required
- Degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience
- 1-3 years of experience in system or platform administration or a similar role
- Hands-on experience administering Jira and Confluence Cloud
- Experience administering DocuSign and Mural, or similar electronic-signature and visual-collaboration tools
- Understanding of permission models, user access management, and security best practices
- Experience configuring workflows, automation rules, and templates
- Understanding of systems integrations, APIs, SSO, and data flows
- Curious, analytical problem-solving mindset
- Strong attention to detail
- Clear communication skills and ability to explain technical concepts to nontechnical colleagues
- Ability to manage multiple priorities and support requests in a fast-paced environment
- Experience working in an Agile environment
- Strong Microsoft Excel skills
What We Do
Audinate Group Ltd (ASX:AD8) has a vision to pioneer the future of AV. Audinate’s award winning Dante AV over IP networking solution is the worldwide leader and used extensively in the professional live sound, commercial installation, broadcast, public address, and recording industries. Dante replaces traditional analogue cables by transmitting perfectly synchronized audio and video signals across large distances, to multiple locations at once, using nothing more than an Ethernet cable. Dante technology powers products available from hundreds of leading AV manufacturers around the world. Audinate is headquartered in Australia and has regional offices in the United States, United Kingdom and Hong Kong.
