About the Job
At Excelya, we are dedicated to shaping the future of healthcare, and we invite you to be a part of our dynamic team as a Business System Expert. This key position offers you the chance to leverage your expertise to enhance business processes, drive systems optimization, and support our growth as a leading mid-size CRO.
In this role, you will work closely with stakeholders to understand their needs, analyze business requirements, and design solutions that facilitate efficiency and effectiveness within our operational landscape.
Main Responsibilities
- Ensure high performance and proper functioning of information systems supporting Document & Referential Management (Veeva eTMF & SharePoint)
- Monitor, track, and follow up on technical issues with DDIS and coordinate resolution with IS teams, providers, and QA
- Represent user needs and act as liaison between system users and IT stakeholders to ensure systems evolve in line with operational requirements
- Maintain up-to-date quality documentation related to system validation, usage, and compliance (ICH-GxP)
- Ensure proper user training, provide guidance, and support teams in system use
- Participate in system deployments, upgrades, and validation activities, including drafting validation documents and executing tests
- Oversee operational system activities, including administrative tasks and centralized workflows within Veeva eTMF and SharePoint
- Monitor system usage and compliance, identify deviations, and propose corrective and preventive actions (CAPA)
- Collaborate closely with the Business System Expert (BSE) team to ensure aligned processes and consistent system oversight
- Produce required deliverables, including validation documentation, OQ test reports, weekly support activity reports, CAPA proposals, and meeting minutes
Requirements
About You
We seek candidates who demonstrate our values of Audacity, Care, and Energy:
- Experience: min 2 years of experience as a business systems analyst or in a similar role within a clinical or regulatory environment.
- Skills: Strong analytical skills, knowledge management of Veeva solutions, especially eTMF.
- Education: Scientific or Engineering master’s degree
- Languages: Fluent in French and English.
Benefits
Why Join Us?
At Excelya, we combine passion for science with enthusiasm for teamwork to redefine excellence in healthcare. Here’s what makes us unique— We are a young, ambitious health company representing 900 Excelyates, driven to become Europe’s leading mid-size CRO with the best employee experience. Our one-stop provider service model—offering full-service, functional service provider, and consulting— enables you to evolve through diverse projects. Working alongside preeminent experts, you will help improve scientific, operational, and human knowledge to enhance the patient journey.
Excelling with care means benefiting from an environment that values your natural talents, pushes boundaries with audacity, and nurtures your potential, allowing you to contribute fully to our shared mission.
At Excelya, Care lies at the heart of what we do. We provide equal opportunities for all and foster a diverse, equitable, and inclusive workplace where humility and boldness work hand in hand. Everyone has a space to feel valued, thrive, and collaborate with purpose. Your challenges become our shared mission. Together, we transform bold ideas into reality—the Excelya way.
Apply today, become an Excelyate!
Top Skills
What We Do
Excelya is an independent partner that serves Biotech, Pharma, and Medical Device organizations with a comprehensive range of Full-service CRO, FSP, and Resourcing solutions guided by compassion, care, and excellence.
Founded in 2014 and headquartered in Paris, France, and operating in 28 countries across Europe, USA and India, Excelya has a global team of 900+ experts who understand the critical needs of clients to provide bespoke and robust trial solutions across a broad spectrum of therapeutic areas, with speciality focus on Oncology & Hematology, Rare Disease & Pediatrics, Infectious Disease, Inflammation & Immunotherapy, Pain Treatment & CNS, and Late Phase & RWE.
