Business System Analyst

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

About The Team

Our team enables and supports critical Procurement, Sourcing, Contract Lifecycle Management, Risk, and Supplier Management platforms that power enterprise business operations across TD. We work closely with business partners, vendors, technology teams, risk and compliance stakeholders to deliver secure, scalable, and efficient technology solutions. As part of our team, you'll help drive digital transformation initiatives supporting strategic platforms such as SAP Ariba, Oracle Procurement, RFX tools, Coupa Risk, and Contract Lifecycle Management solutions. Working alongside experienced technology professionals, business stakeholders, and third-party vendors, you'll contribute to initiatives that impact employees, suppliers, and business partners across the organization.

Job Details

As a valued member of our Enterprise Procurement Technology team, you will:

Transform Business Needs into Technology Solutions:

* Partner with business stakeholders to gather, analyze, and document business and system requirements.

* Create process flows, user stories, business requirements, and functional specifications that support application enhancements and project delivery.

Deliver Strategic Technology Initiatives

* Support implementation projects including new application onboarding, platform enhancements, integrations, and technology upgrades.

* Collaborate with development teams, vendors, architects, and infrastructure partners throughout the project lifecycle.

Solve Complex Business Problems

* Analyze production issues, identify root causes, and support resolution activities.

* Recommend process improvements and technology solutions that enhance operational efficiency and user experience.

Ensure Quality and Operational Excellence

* Coordinate system testing, user acceptance testing, defect management, and implementation readiness activities.

* Support release planning, change management, and production deployments.

Manage Risk and Compliance

* Support audit, security, risk, and regulatory requirements.

* Ensure documentation, controls, and processes comply with established governance standards.

Build Strong Partnerships

* Act as a trusted liaison between business teams, technology partners, vendors, and support organizations.

* Communicate project status, risks, dependencies, and key decisions to stakeholders.

Drive Business Value Through Technology

-Partner with business and technology teams to identify opportunities, define solutions, and deliver capabilities that improve procurement, risk, and supplier management processes.

-Lead Strategic Change

-Support the successful delivery of application implementations, enhancements, and integrations that enable business transformation and operational efficiency.

-Solve Problems that Matter

-Analyze complex business and system challenges, recommend practical solutions, and help ensure stable, reliable application performance.

-Champion Quality and User Experience

Ensure solutions meet business needs through effective requirements analysis, testing, stakeholder engagement, and continuous improvement.

-Strengthen Risk and Control Excellence

-Support audit, security, compliance, and governance requirements while helping maintain a strong control environment across supported applications.

-Build Trusted Partnerships

-Collaborate with business partners, technology teams, vendors, and support organizations to deliver successful outcomes and create a positive stakeholder experience.

This position follows TD's On Site work model. You'll primarily work from 320 Front St, Toronto attending in-office collaboration sessions, project workshops, planning activities, and team meetings as required. Your hiring manager will provide additional details regarding team-specific expectations and in-office requirements.

Experience

1. University degree or college diploma in Computer Science, Information Technology, Business Administration, or a related discipline.

2. 5+ years of experience as a Business Systems Analyst, Systems Analyst, Application Analyst, or similar role.

3. Experience gathering and documenting business, functional, and system requirements.

4. Experience supporting enterprise SaaS applications and technology implementations.

5. Strong stakeholder management, communication, analytical, and problem-solving skills.

6. Experience supporting application testing, defect management, and production support activities.

Preferred

1. Experience with Procurement, Sourcing, Supplier Management, Contract Lifecycle Management, or Risk platforms.

2. Experience with SAP Ariba, Oracle Procurement, RFx tools. Coupa Risk, CLM , or similar enterprise applications.

3.Knowledge of API integrations, system interfaces, identity and access management, and cloud-based solutions.

4.Experience working within Agile, Scrum, or hybrid delivery environments.

5. Knowledge of audit, compliance, SOX, risk, or operational controls in a regulated environment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):