Business Support Stores Supervisor

Posted Yesterday
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Lake Orion, MI, USA
In-Office
29-29 Hourly
Mid level
Information Technology • Software
The Role
Lead indirect materials operations at a client facility, supervising warehouse team, overseeing dock receiving/shipping, inventory control, cycle counts, MRP/WMS processes, and supplier coordination while ensuring safety, quality, and operational efficiency.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Business Support Stores Supervisor – JLLWhat this job involves:

We are seeking an experienced Business Support Stores Supervisor to lead indirect materials operations at our client facility in Pontiac, Michigan. In this critical role, you will oversee warehouse operations, inventory management, and a dedicated team responsible for dock receiving, shipping, and material movement processes. You'll ensure operational excellence while maintaining the highest standards of safety, quality, and efficiency—directly contributing to JLL's commitment to delivering world-class supply chain and logistics solutions that support our clients' manufacturing success.

What your day-to-day will look like:

• Supervise indirect materials operations team, manage daily attendance, conduct team meetings, and provide coaching to employees while reviewing and approving time clock entries for payroll processing

• Oversee dock receiving, shipping, and material inventory processes including daily scanning operations, shipping documentation creation, part lookups, and purchase order follow-up

• Monitor and resolve operational issues with Dock/Crib/MRP processes while ensuring completion of annual cycle counts and maintaining inventory accuracy

• Compile and distribute End of Shift (EOS) reports, maintain Level 4/5 BPD boards, IMM OT Equalization sheets, and process monthly shipper requests

• Conduct SIF/GCTA reviews, complete layered audits with team members, review and update standardized work procedures, and process 2209 movement documentation

• Attend weekly IMM meetings with IML, JLL BPD reviews, monthly staff meetings, and coordinate with UAW representatives on current events

• Support MRP Planner and WRA Coordinator functions while conducting weekly TIS reviews with the team

Required Qualifications:

• High school diploma or equivalent with 3+ years of supervisory experience in warehouse/materials management operations

• Minimum 2+ years of experience in indirect materials or MRO (Maintenance, Repair, Operations) inventory management

• Proficiency with warehouse management systems (WMS), inventory management software, and MRP (Material Requirements Planning) systems

• Proven ability to supervise and develop team members with strong verbal and written communication skills and experience conducting performance reviews

• Knowledge of shipping/receiving procedures, documentation, barcode scanning systems, inventory control principles, cycle counting, and purchase order management

• Understanding of dock operations, non-conformance processes, quality control procedures, and supplier coordination

• Ability to facilitate meetings, present information clearly, and manage stakeholder relationships effectively

Preferred Qualifications:

• Bachelor's degree in Supply Chain Management, Operations, or related field with 5+ years of supervisory experience in manufacturing or industrial environments

• Experience with union workforce management and certification in inventory management (APICS, CPIM) or supply chain management

• Advanced proficiency with SAP, Oracle, or similar ERP systems and experience with 3PL (Third Party Logistics) operations

• Knowledge of Lean Manufacturing principles, continuous improvement methodologies, safety management, and OSHA compliance

• Experience in automotive, aerospace, or heavy manufacturing industries with understanding of indirect materials and MRO categories

• Experience managing teams of 10+ employees with demonstrated ability to implement process improvements, budget management, and cost control initiatives

• Familiarity with contract logistics, client facility management, vendor management, and supplier relationship development

Location: Pontiac, Michigan

Work Shift: Monday-Friday, 6:00 AM - 2:30 PM

Salary/Comp: $28.85

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Lake Orion, MI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

Skills Required

  • High school diploma or equivalent with 3+ years supervisory experience in warehouse/materials management operations
  • Minimum 2+ years of experience in indirect materials or MRO inventory management
  • Proficiency with warehouse management systems (WMS), inventory management software, and MRP systems
  • Proven ability to supervise and develop team members, conduct performance reviews, and strong verbal and written communication skills
  • Knowledge of shipping/receiving procedures, documentation, barcode scanning systems, inventory control principles, cycle counting, and purchase order management
  • Understanding of dock operations, non-conformance processes, quality control procedures, and supplier coordination
  • Ability to facilitate meetings, present information clearly, and manage stakeholder relationships effectively
  • Authorization to work in the United States without visa sponsorship
  • Bachelor's degree in Supply Chain Management, Operations, or related field
  • Experience with union workforce management and certification in inventory management (APICS, CPIM) or supply chain management
  • Advanced proficiency with SAP, Oracle, or similar ERP systems and experience with 3PL operations
  • Knowledge of Lean Manufacturing principles, continuous improvement methodologies, safety management, and OSHA compliance
  • Experience in automotive, aerospace, or heavy manufacturing industries with understanding of indirect materials and MRO categories
  • Experience managing teams of 10+ employees with demonstrated process improvement and budget/cost control experience
  • Familiarity with contract logistics, client facility management, vendor management, and supplier relationship development
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The Company
HQ: Chcago, IL
2,038 Employees

What We Do

JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces. With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.

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