Business Support Specialist

Posted 2 Days Ago
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New Cairo, Cairo, EGY
In-Office
Junior
Fintech • Information Technology • Payments • Financial Services
The Role
Provides administrative and operational support across business, finance, marketing, sales operations, and external partnerships. Coordinates communication, projects, schedules, meetings, documents, cash-out processes, reports, data entry, office supplies, contracts, and petty cash. Supports indirect sales representatives and validates documentation with internal and external stakeholders. Requires 0–2 years of experience, Microsoft Office proficiency, and a relevant bachelor’s degree.
Summary Generated by Built In
Job Summary:

This role will be responsible for providing high-level administrative and operational support to ensure the efficient running of business processes. Also acting as a focal point between various departments, managing data, coordinating projects, and supporting indirect sales representatives and external partnerships.

Job Responsibilities :
  • Act as a focal point between the Business team and all other departments (finance, business operations, marketing and sales operations, to ensure seamless communication and coordination between departments to facilitate smooth operations and project execution.
  • Build a strong partnership with external stakeholders, to ensure effective communication and collaboration on projects and initiatives.
  • Provide timely and effective support to indirect sales representatives, to ensure their concerns are addressed and resolved.
  • Maintain accurate and timely cash-out processes, to ensure end users receive their funds correctly and on time.
  • Collect cash-out documents from external stakeholders, to ensure all documents are officially signed and completed with regulatory and internal requirements.
  • Create and prepare (Daily and Monthly) reports to provide actionable insights and data to support business development team.
  • Handle data entry of received documents using Word and Excel, to ensure validation with stakeholders (Account Managers, Finance Department, and Business Operations).
  • Coordinate schedules, manage calendars & prepare meeting notices and agendas for multiple business parties to ensure that activities are properly arranged with no conflicts.
  • Perform basic office tasks, such as contracts and document control filing, ordering, storing, and distributing office supplies and manage petty cash requests to ensure the smooth and efficient operation of the office environment



Requirements
  • 0-2 years of business support experience, preferably in the fintech or financial services industry.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Bachelor’s degree in any relevant field.



Skills Required

  • 0–2 years of business support experience
  • Experience in the fintech or financial services industry
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Bachelor’s degree in a relevant field
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The Company
HQ: Cairo
698 Employees
Year Founded: 2021

What We Do

Al Ahly Momkn, a subsidiary of the National Bank of Egypt (NBE), is a fast-evolving fintech company delivering secure, scalable financial platforms and frictionless payment solutions. It is committed to promoting convenient financial services for business owners, service providers, and consumers across Egypt, enabling them to manage their financial operations independently and simplify financial management to ensure clarity, confidence, and effortless control over their money.

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