Join our Business Support Management team and be tasked with a variety of business administration and control responsibilities, in addition to providing general support of day to day business functions.
As an Associate in Business Support Management, you will manage a team of administrative assistants. In addition to the below responsibilities, you will ensure that effective business and process controls are maintained consistently across all businesses, as well as participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management.
Job responsibilities
- Lead day to day team activities and manage coverage.
- Develop and implement meaningful performance metrics.
- Motivate individual and team performance.
- Develop team line leaders.
- Enforce a dynamic control/compliance environment and continually mitigate risk in business processes.
- Manage relationships with key stakeholders.
- Manage relationships with internal business partners across multiple groups (both in North America and Globally).
- Provide thought leadership in strategic direction to improve global consistency, productivity and leverage to the business.
- Build consensus around key initiatives.
- Advocate for the administrative staff needs.
- Lead the performance management process for the admin management team.
Required qualifications, capabilities and skills
- At least 3 years of people management or related experience.
- Advanced oral and written communication skills.
- Advanced and independent problem solving skills.
- Knowledge of Microsoft Office (Excel, Word, and PowerPoint).
- Excellent relationship building skills with the ability to listen well and influence others.
- Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure.
- A motivated individual who is organized and consistently meets deliverables.
- Comfortable leading an initiative or playing a support role on the broader team.
Preferred qualifications, capabilities and skills
- Customer service/client facing experience is helpful.
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- At least 3 years of people management or related experience
- Advanced oral and written communication skills
- Advanced and independent problem-solving skills
- Knowledge of Microsoft Office, including Excel, Word, and PowerPoint
- Excellent relationship-building skills, including the ability to listen well and influence others
- Ability to work under pressure, prioritize multiple assignments, and complete tasks
- Organized, motivated, and consistently meets deliverables
- Comfortable leading initiatives or supporting broader team activities
- Customer service or client-facing experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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