Join our team in Global Supplier Services and drive commercial value through data, automation, and scalable business solutions. As the Business Solutions Program Manager, you will own the delivery of tools, dashboards, and reporting that paint a comprehensive picture of the Bank’s suppliers and their relationships across the Bank, to enable strategic decision-making in maximizing value for the firm.
As a Business Solutions Program Manager - Vice President, in Global Supplier Service, you will develop and product manage home-grown tools and dashboards (stemming from supplier data) to support program and strategy execution and enable day-to-day operations. You will thrive in a fast-paced, priority-driven environment, partnering with stakeholders at all levels and translating complex needs into clear requirements, prioritized roadmaps, and high-impact deliverables.
Job Responsibilities:
- Manage home-grown tools and dashboards, including defining product strategy and roadmap
- Leverage data to develop new products and enhance existing ones, including assisting in designing logic for custom metrics and reporting
- Think strategically and creatively to identify opportunities to enrich datasets and recommend new use cases that expand the value of our data products
- Translate complex business requirements into actionable items, prioritizing based on technical feasibility, business impact, and stakeholder needs
- Support the lifecycle of data solutions from concept to launch, including ongoing maintenance and updates and integration of supply side data into firmwide applications
- Analyze, manipulate, and connect multi-source datasets to develop executive reporting and collateral that measures and socializes objectives and accomplishments
- Perform quality assurance testing and implement data governance guidelines to maintain data quality and integrity for the team and data consumers
- Design and maintain reports and program KPIs for senior banking and sourcing executives, as well as team consumption
- Work with stakeholders at all levels of the organization to support implementation and execution of program strategies and reports
- Design and own management of project plans to ensure transparency and timely delivery of deliverables supporting program commitments
- Develop and maintain standard operating procedures for tools, reporting, and recurring processes
Required Qualifications, Capabilities, and Skills:
- Bachelor’s degree in Computer Science or similar/relevant field
- Minimum 10 years of experience in financial services, with data & analytics and product management experience
- Experience partnering with data ingestion, API, and front-end product teams, driving outcomes without direct engineering ownership
- Experience and recognized certification with Tableau (Desktop Foundations), Alteryx (Designer Core), Access, and other data technology tools
- Advanced proficiency in Microsoft Excel (macros, complex queries, etc.) and PowerPoint
- Strong data quality management, manipulation, analytical, and visualization skills across large and complex datasets
- Proven experience leading data product operations with recurring cycles and release controls
- Self-starter with strong time management skills to be able to prioritize and multitask under pressure
- Excellent written and oral communication skills, with professionalism, sensitivity, discretion, and sound decision-making for senior-level interactions
- Confident, collaborative working style with the strength to gain the respect of demanding stakeholders
- Creative problem-solving abilities and experience managing complex challenges in a global, federated environment
Preferred Qualifications, Capabilities, and Skills:
- Advanced certification for Tableau and Alteryx – Salesforce Certified Tableau Data Analyst; Alteryx Designer Advanced
- Proven ability to operate through ambiguity and adapt to changing priorities
- Quick learner with the ability to acquire new skills rapidly
- Strong stakeholder management and ability to assert opinions professionally
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree in Computer Science or similar/relevant field
- Minimum 10 years of experience in financial services with data & analytics and product management experience
- Experience partnering with data ingestion, API, and front-end product teams
- Experience and recognized certification with Tableau (Desktop Foundations)
- Experience and recognized certification with Alteryx (Designer Core)
- Experience with Microsoft Access
- Advanced proficiency in Microsoft Excel (macros, complex queries)
- Advanced proficiency in Microsoft PowerPoint
- Strong data quality management, manipulation, analytical, and visualization skills across large and complex datasets
- Proven experience leading data product operations with recurring cycles and release controls
- Excellent written and oral communication skills for senior-level interactions
- Self-starter with strong time management skills; ability to prioritize and multitask under pressure
- Creative problem-solving and experience managing complex challenges in a global, federated environment
- Strong stakeholder management and collaborative working style
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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