Cramer is a brand experience and content marketing agency that blends strategy, creative, and production to engage audiences and drive business growth. Our studio model and interdisciplinary teams fuel a unique ability to build impactful tech-forward experiences. Global financial, healthcare, and technology brands trust Cramer to bring their most complex projects to life. Cramer is proud to be an independent agency based just outside of Boston.
The Business Solutions & Growth Development, Account Manager is responsible for driving net-new business growth by identifying, pursuing, and securing new client partnerships. This role combines strategic business development, consultative selling, and relationship building to generate revenue, expand Cramer's market presence, and create long-term growth opportunities for the organization.
Cramer Account Managers are entrepreneurial, proactive hunters with a passion for building relationships and opening doors. They leverage a deep understanding of client business challenges, industry trends, and Cramer's capabilities to develop meaningful connections and uncover new opportunities. Working closely with internal teams, they lead the pursuit of new business, cultivate a strong pipeline of prospects, and convert opportunities into lasting client partnerships that drive growth for both clients and Cramer.
Business Growth Responsibilities:
- Identify and help cultivate opportunities with brands not currently engaged with the agency.
- Build and maintain professional relationships through networking, referrals, industry events, and market research to help generate potential growth opportunities.
- Partner with Cramer Business Solutions leadership and Account Leadership to support prospecting efforts, pitch development, proposal creation, and account growth initiatives.
- Contribute to new business presentations, capabilities meetings, RFP responses, and other agency growth activities.
- Research and qualify prospective opportunities that align with the agency's capabilities, offerings, and strategic objectives.
- Expand relationships within existing client organizations by connecting with new stakeholders and identifying opportunities to broaden Cramer's engagement.
- Stay informed on client, industry, and market trends to identify emerging needs and potential opportunities for growth.
- Communicate potential new business and account expansion opportunities to Business Solutions leadership and support efforts to advance those opportunities.
Requirements
- Proactive, self-starter with a strong sense of ownership and a passion for delivering results.
- Growth-oriented mindset with the curiosity and drive to identify opportunities and support new business efforts.
- 5+ years of experience in business development, account management, client services, or a related sales or client-facing role, preferably within an agency environment.
- Experience using platforms like HubSpot, Zoominfo, LinkedIn Sales Navigator and Dealfront for business development
- Strong communication, presentation, and meeting facilitation skills.
- Exceptional interpersonal and relationship-building skills, with the ability to establish trust and become a valued client partner.
- Commercially minded, with experience driving sales, business development, account growth, or revenue-generating initiatives.
- Analytical and strategic thinker who can leverage data, insights, and creative problem-solving to address client and business challenges.
- Highly organized and adaptable, with the ability to manage multiple priorities and thrive in a fast-paced, evolving environment.
- Collaborative team player who contributes positively to team success.
- Experience working cross-functionally with Strategy, Creative, Technical, Operations, and Production teams to deliver integrated solutions.
- Experiential marketing, brand strategy, or integrated marketing agency experience is a plus.
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field required.
- Ability to work onsite 4 days per week in Norwood, MA.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account with employer contribution
- 401(k) with company match
- Profit Share Bonus Plan
- Life Insurance
- Take What You Need Time Off
- Family Leave
- Short-Term & Long-Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted Lifetime Fitness membership
- Generous onsite café
Compensation Range: $60,000-$80,000 + Incentive
Skills Required
- 5+ years of experience in account management, client services, business development, or related client-facing role
- Experience using HubSpot, Zoominfo, LinkedIn Sales Navigator, and Dealfront
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field
- Ability to work onsite 4 days per week in Norwood, MA
- Strong communication, presentation, and meeting facilitation skills
- Exceptional interpersonal and relationship-building skills
- Commercially minded with experience supporting sales, business development, account growth, or revenue-generating initiatives
- Analytical and strategic thinker who can leverage data and creative problem-solving
- Highly organized and adaptable, able to manage multiple priorities in a fast-paced environment
- Collaborative team player with experience working cross-functionally with Strategy, Creative, Technical, Operations, and Production teams
- Experience in an agency environment
- Experiential marketing, brand strategy, or integrated marketing agency experience
What We Do
Cramer is a brand experience and content marketing agency that blends strategy, creative, and production to engage audiences and drive business growth. Its studio model and interdisciplinary team fuel a unique ability to build impactful tech-forward experiences. Global financial, healthcare, and technology brands trust Cramer to bring their most complex projects to life. Cramer is proud to be an independent agency based in Boston.
