POSITION OVERVIEW & PURPOSE
The Account Executive will focus on strategically selling small and medium (SMB) and enterprise businesses in our markets, generating new leads and nurturing existing relationships.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Actively sells our services to SMB and enterprise businesses.
• Ensures the continuous support and satisfaction of our valued customers, attending to their re-quirements and providing top-notch service to maintain and strengthen existing customer rela-tionships.
• Expands customer base by both nurturing and expanding current accounts while also acquiring and nurturing new ones, contributing to our company's growth.
• Communicates regularly with current and potential customers over the phone or email to dis-cover their needs, answer questions, respond to emails, and find solutions to issues.
• Ensures products and services meet customer expectations.
• Keeps customer profiles up-to-date, enabling the company to effectively monitor account de-velopments.
• Collects essential data and provides comprehensive reports to our management team.
• Actively engages in industry networking and conducts competitive analysis to stay ahead in the market.
• Develops tailored presentations of our company's offerings, both in-person and through web-based platforms. This includes product explanation, proposal writing, and successful sales clo-sure.
• Assists in the training of sales representatives.
• Utilizes negotiation and influencing abilities by putting solutions in place for customers.
• Generates qualified leads through business-to-business connections.
• Adjusts approach and process as needed, as the company evolves.
• Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
• Excellent written and verbal communication skills.
• Exceptional relationship-building skills.
• Possesses effective sales techniques.
• Ability to appropriately prioritize and manage multiple requests at once.
• Organized, detailed, reliable approach to duties and communication.
• Flexible – willing and able to adapt to changing needs and priorities.
• Willing to do what it takes to get the job done.
BASIC QUALIFICATIONS & COMPETENCIES
• Bachelor degree in Business or related field.
• 2-4 years in Sales.
• Basic understanding of the telecommunications industry.
• Must be able to provide proof of eligibility to work in the U.S.
PREFERRED QUALIFICATIONS & COMPETENCIES
• Demonstrates a deep understanding of the telecommunications industry, including market trends, customer needs, and competitors.
• Prior experience in telecommunications.
• Prior experience in a startup.
PHYSICAL DEMANDS & WORKING ENVIRONMENT
• Sitting- up to 40%
• Walking- up to 65%
• Standing- up to 40%
• Reaching- up to 10%
• Lifting and/or bending- up to 10%
• Work environment- indoors and outdoors
• Able to lift 45 pounds
• Travel: 50%
The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully.
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What We Do
LiveOak Fiber is transforming internet access across Florida and Georgia with 100% fiber-optic broadband. Our locally based team is committed to world-class service, blazing-fast speeds, and improving quality of life for every customer. Learn more at www.liveoakfiber.com.


